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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,733 Reviews

1,733 Reviews of Garden Grove Kia - Service Center

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August 05, 2024

Efraín is a very knowledgeable and professional service advisor. I was kept informed. Thank you More

by mi_galvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
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Aug 05, 2024 -

Garden Grove Kia responded

We are glad to hear that Efrain provided excellent service. Thanks for choosing Garden Grove Kia!

August 05, 2024

The service department was great. They kept me notified of the status of my car throughout the day. More

by SB182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Garden Grove Kia responded

Thank you so much for the kind review! We appreciate your business here at Garden Grove Kia.

August 05, 2024

Jeremy was great. He explained things clearly and efficiently and went above and beyond regarding a second issue that popped up, and had me out of there ahead of sche More

by HAMDAVID21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
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Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such excellent service and had you out ahead of schedule at Garden Grove Kia. Thanks for sharing your experience!

August 05, 2024

Job got done within the estimated timeframe. Staff was polite and professional. Waiting area was clean. More

by lingksm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
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Aug 05, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear our team at Garden Grove Kia met your expectations and provided a comfortable environment. We appreciate the feedback!

August 03, 2024

One of the most comfortable and relaxed experience I have had with any Kia dealership and service center More

by cgvadergod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kadin Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a comfortable and relaxed experience with us at Garden Grove Kia. Thanks for sharing your feedback!

August 02, 2024

Jeremy is the best! He knows what he’s talking about, he’s helpful, and he gets the job done. He is the reason I continue to bring my Kia to the Garden Grove service cen More

by kiralovesthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Aug 02, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy's expertise and helpfulness keep you coming back to Garden Grove Kia! Thanks for sharing your positive experience with our service center.

August 02, 2024

Services were quick and efficient. Customer service from maintenance department was excellent. Would be nice to have small breakfast and drinks items provided for clients in the mornin More

by Mr. Weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 02, 2024 -

Garden Grove Kia responded

We're glad to hear you had a positive experience with our maintenance team at Garden Grove Kia! Thanks for the suggestion about breakfast and drinks; we'll definitely consider it!

August 02, 2024

Helpful, efficient, and easy to work with! Recommend to anyone looking at cars. Great team. More

by lalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo
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Aug 02, 2024 -

Garden Grove Kia responded

Thank you for recommending Garden Grove Kia! We're grateful for all your support.

August 02, 2024

Appointment process, easy. Service dept was knowledgeable, courteous, and the maintenance went smooth. They even washed my car when it was finished More

by klankincaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
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Aug 02, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're glad to hear our service department at Garden Grove Kia made everything easy and smooth, including the car wash. See you next time!

August 02, 2024

Very friendly and very good work done. However this time when I got my car back, inside door was black with grease. Steering wheel is black so I don’t know if it was dirty on it too. More

by ss.anderson100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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