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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,733 Reviews

1,733 Reviews of Garden Grove Kia - Service Center

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August 07, 2024

Excellent Costumer service. Fast service and are truthful oh the amount of time the service will take. More

by ortpet2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for the great feedback! We're glad to hear that our team at Garden Grove Kia provided fast and honest service. We appreciate your support!

August 07, 2024

Team is profressional and commited to doing a great job. They are prompt and deliver great customer service. More

by SAVVBIZ360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in Service Dept
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for recognizing the professionalism and commitment of our team at Garden Grove Kia! We're glad to hear that our prompt service met your expectations. Safe travels!

August 07, 2024

Great experience with service team! Very clear and fast service. I booked appointment using the Kia app and that was very easy and clear as well. More

by kristysemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with our service team at Garden Grove Kia! We're glad to hear that the process was clear and efficient, including booking through the app.

August 07, 2024

Love this place for sure going to come back staff is friendly and they are quick about it More

by carsinn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some Mexican young guy
Aug 07, 2024 -

Garden Grove Kia responded

Your support of Garden Grove Kia is much appreciated! Thanks for choosing us for your service needs.

August 06, 2024

They were very fast with my service and very friendly as well. They effectively communicated with me about when my vehicle would be done and it’s progress. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Garden Grove Kia responded

Jordan, we're glad to hear you had a positive experience with our team at Garden Grove Kia! Thanks for sharing your feedback.

August 06, 2024

Service at Garden Grove Kia was wonderful! Web was very nice, extremely helpful, and kept me informed the entire time my car was in service! More

by Christineangel1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Blesther
Aug 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team provided such excellent service at Garden Grove Kia. Thanks for sharing your experience!

August 06, 2024

Helped on time for my appointment, my advisor had excellent communication and delivered swift and pleasant service. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Aug 07, 2024 -

Garden Grove Kia responded

Courtney, we're delighted to hear that your appointment went smoothly and you received excellent service from our team at Garden Grove Kia. Thanks for sharing!

August 06, 2024

Great service, friendly and informative people. Way better than our experience at Irvine Kia! Will definitely keep coming to Garden Grove!! More

by INFO@DAVIDMARTINJR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t have the gentleman’s name offhand.
Aug 07, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a great experience with our team at Garden Grove Kia! Thank you for choosing us, and we look forward to seeing you again in the future!

August 06, 2024

My service agent was helpful and kind. They explained what needed to be done and were welcoming. More

by kathyanderson24
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Aug 07, 2024 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We will pass along your kudos to our team. Take care!

August 05, 2024

The car had a complete new engine replacement about two months ago, at that time nothing was mentioned about the coolant system hoses which had to be replaced due to wear and tear. It took 3 days for Kia G More

by humberto macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis in service department tries to help, but company policies do not allow him to
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