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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,861 Reviews

1,861 Reviews of Garden Grove Kia - Service Center

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March 03, 2025

Great service and care. I felt confidant and supported. I am glad I got this car and service. More

by bodyawareness1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Mar 03, 2025 -

Garden Grove Kia responded

Thanks for the 5-star review. We hope to see you again at Garden Grove Kia!

March 01, 2025

Towed in the broken EV for diagnostics and was handled right away. Found it was possible warranty repair so need for that to resolve and the get the part. Once they had the part it was done in one day. More

by POPONEMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
luis mendoza
Mar 03, 2025 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia was able to quickly diagnose and address the issue with your EV. Thank you for trusting us with your vehicle, and we're pleased everything was resolved efficiently!

March 01, 2025

Service with a smile Pros. Service completed on time . Waiting area very clean and cozy More

by vega.tony56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric martinez
Mar 03, 2025 -

Garden Grove Kia responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garden Grove Kia!

February 28, 2025

I have been going to this dealership for many years. Although my main contact is Jacob. Chris helped me for the first time yesterday he provided exceptional customer service and when I mention Jacob, he More

by NANCYKIMKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 28, 2025 -

Garden Grove Kia responded

Nancy, we're delighted to hear that Chris provided exceptional service during your visit at Garden Grove Kia! It's great knowing our team continues to meet your expectations. Thank you for being a loyal customer!

February 28, 2025

Jeremy was awesome. Jeremy was detailed and responsive. The Service Department is always clean and customer friendly. More

by jvs24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was a service call.
Mar 03, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided detailed and responsive service at Garden Grove Kia! Thank you for recognizing our clean and customer-friendly Service Department. We appreciate your feedback!

February 27, 2025

The receptionists are very nice and patient. The waiting area is clean and tidy. I had great experience at Garden Grove KIA. More

by Liwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 27, 2025 -

Garden Grove Kia responded

Liwen, we're delighted to hear you had a great experience at Garden Grove Kia! Thank you for your kind words about our receptionists and waiting area. We look forward to welcoming you back in the future!

February 26, 2025

This dealership was full of friendly and kind people, and Chris Franklin was great at understanding my needs. More

by eujean411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
Feb 26, 2025 -

Garden Grove Kia responded

We're delighted to hear that Chris and the team at Garden Grove Kia provided you with a friendly experience. Thank you for sharing your positive feedback!

February 26, 2025

Got me in & out quickly when I mentioned I needed to leave by a certain time. Were very professional and explained everything to me. More

by caschuesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Feb 26, 2025 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia was able to accommodate your schedule and provide professional service. Thank you for the positive feedback!

February 25, 2025

I took my wife's Telly in today for it's 1 year service. It was the fasted most efficient appointment I think I've ever had. I waited in the lobby having a couple cups of coffee while doing some reading. More

by DaSwede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox in Service
Feb 26, 2025 -

Garden Grove Kia responded

We're delighted to hear that your service experience at Garden Grove Kia was efficient and enjoyable! It's great to know you appreciated the quick turnaround and our amenities. Thank you for the 5-star rating, we look forward to serving you again in the future!

February 24, 2025

Very helpful workers at this Kia dealership. They are also very quick with the services they provided at this location. More

by jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Feb 24, 2025 -

Garden Grove Kia responded

Jimmy, we're jazzed to hear that our team at Garden Grove Kia provided you with quick and helpful service. Thanks for the great feedback!