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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,815 Reviews

1,815 Reviews of Garden Grove Kia - Service Center

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January 24, 2025

My service tech, Chris/Christopher has given nothing short of a wonderful service every time i bring my car in. I continue to come back specifically because of how great and fast the workers are! More

by krysiana24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 24, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Chris and our team consistently provide you with excellent service. We look forward to seeing you again soon!

January 23, 2025

Great speedy service from making the appointment to completion. Jeremy was very nice and professional. More

by auntgina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jan 24, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided you with great and speedy service at Garden Grove Kia! Thank you for sharing your experience, and we look forward to serving you again in the future.

January 23, 2025

I waited 4hours more for recall-repairing. Manager said 2and half hours or 3hours. Until 3hours more no comment to me, when I ask about fixxing and time, he visited repair man and ask. then More

by shengmin2014
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CH
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January 22, 2025

Jeremy was great. He was very helpful and explained everything very clearly. Looking forward to coming back! More

by JTRINI88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 22, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such helpful service at Garden Grove Kia. We look forward to welcoming you back soon!

January 22, 2025

1/21/25 Service was on time, they provided a complimentary uber ride withi 5 miles so the wife and I went to breakfast. The return uber lift is not free tho. Cat service maintenance was done qui More

by josephgdeleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 23, 2025 -

Garden Grove Kia responded

Joseph, we're glad to hear you had a smooth service experience with Eric and the team at Garden Grove Kia. It's great that you could enjoy breakfast while your car was being taken care of! Thanks for sharing your feedback!

January 21, 2025

I brought my car to Garden Grove Kia for recalls and an oil change, and they went above and beyond by also washing my car. The service was quick, professional, and exceeded my expectations. More

by rosaurabeltran25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web, Ruben
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Jan 22, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia exceeded expectations with quick and professional service. Thank you for choosing us, and we hope to see you again soon!

January 20, 2025

They are very helpful team and the guy who helped me his name is ERIC he is a professional guy and very helpful and nice. Thank you Kia for your service and your choices of your people ❤️❤️ More

by omarcaesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC
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Jan 21, 2025 -

Garden Grove Kia responded

We're elated to hear that Eric and the team at Garden Grove Kia provided you with such helpful service! Thank you for choosing us!

January 18, 2025

The service was great! Luis was very friendly, direct and kept me in the loop when my vehicle was done. More

by gloria.bartolo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jan 20, 2025 -

Garden Grove Kia responded

Gloria, we're delighted to hear that Luis provided you with excellent service at Garden Grove Kia. Thank you for sharing your experience!

January 18, 2025

I was greeted immediately upon arrival. Everything was explained well. The service was timely. The lounge was clean and comfortable. More

by Jeanie C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Garden Grove Kia responded

Jeanie, we're delighted to hear that you had a pleasant experience at Garden Grove Kia! Thank you for your kind words and we hope to see you again soon.

January 18, 2025

Great Service department was able to complete my service faster than I expected. Making appointment was very easy. More

by slwoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin, Service Dept
Report | Print
Jan 20, 2025 -

Garden Grove Kia responded

We're delighted to hear that our service department at Garden Grove Kia exceeded your expectations and made the appointment process a breeze. Thank you for sharing your experience!

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