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Garden Grove Kia - Service Center

Garden Grove, CA

4.7
2,033 Reviews

2,033 Reviews of Garden Grove Kia - Service Center

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August 28, 2025

Friendly and efficient. They paid for my uber and called me back when I my car was ready More

by gamalocoman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Aug 28, 2025 -

Garden Grove Kia responded

It was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia!

August 28, 2025

Jeremy at the service department was excellent. Had my Kia K5 serviced promptly and exactly what I requested. Thank you for your great service! More

by Eduardo Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 29, 2025 -

Garden Grove Kia responded

Eduardo, we are thrilled that Jeremy and our team met your needs at Garden Grove Kia. We look forward to working with you again. Have a great day!

August 27, 2025

The service was fine, but they delivered the car to me without the oil cap, and I drove it like that, so the oil splashed all over the top of the engine and it smelled a lot of smoke inside the car, I had More

by DANILOCRISTO0111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont remember the name.
Aug 27, 2025 -

Garden Grove Kia responded

We would like to extend our most sincere apologies for not providing a better experience. We would greatly appreciate the opportunity to discuss this further and earn back your business. If you are willing to speak further, please don't hesitate to reach out. Thank you, Craig Atchison - Service Manager - 714-823-4949

August 27, 2025

The service staff is invaluable. They always do a solid job when I bring in my car for repairs. More

by efernandez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Dept.
Aug 27, 2025 -

Garden Grove Kia responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Garden Grove Kia Team

August 27, 2025

Web and the entire team at the Service Center are amazing. The customer lounge is awesome. More

by jvs24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web, Luis
Aug 27, 2025 -

Garden Grove Kia responded

Thanks for putting your trust in our team at Garden Grove Kia! See you down the road.

August 27, 2025

Everyone was helpful and pleasant. I didnt feel rushed like other dealership. Reminders were text and prompt in answering. The technician seems to be working in a clean and spacious env More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 27, 2025 -

Garden Grove Kia responded

Hi Rose, thank you for sharing your fantastic review with us! We are so happy to hear our team made you feel comfortable and taken care of. If you need anything else in the future, the team at Garden Grove Kia is here to help!

August 23, 2025

We took our telluride in to get serviced and Luis was awesome. Thank you Luis for all your help and remember........ GO RAIDERS!!!! 😎 More

by prietos04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 25, 2025 -

Garden Grove Kia responded

Thanks for sharing your experience with Luis! We will be sure to pass along your gratitude, and we look forward to serving you again at Garden Grove Kia. Go Raiders!

August 21, 2025

Grant was awesome. Very transparent and very helpful! I will be returning for my next service and look forward to working with him again. More

by yearta.anthony21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Service Advisor
Aug 25, 2025 -

Garden Grove Kia responded

Thank you for sharing your awesome feedback about Grant! We look forward to welcoming you back for your next service at Garden Grove Kia.

August 21, 2025

Grant is awesome. I really appreciate his transparency and knowledge. I will be returning for my next service and look forward to working with him again. More

by yearta.anthony21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Service Advisor
Aug 25, 2025 -

Garden Grove Kia responded

Thank you for sharing your feedback about Grant! We will be sure to pass along your appreciation to him. Please let us know if there are anything else we can do for you here at Garden Grove Kia!

August 20, 2025

Great customer service with Chris in the Service Dept. Car was serviced in a timely manner More

by jamieanton326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in the Service Dept.
Aug 23, 2025 -

Garden Grove Kia responded

Jamie, we are thrilled to read your kind words about Chris! Thank you for choosing Garden Grove Kia.