Garden Grove Kia - Service Center
Garden Grove, CA
2,033 Reviews of Garden Grove Kia - Service Center
Jeremy at the service department was excellent. Had my Kia K5 serviced promptly and exactly what I requested. Thank you for your great service! Had my Kia K5 serviced promptly and exactly what I requested. Thank you for your great service! More
The service was fine, but they delivered the car to me without the oil cap, and I drove it like that, so the oil splashed all over the top of the engine and it smelled a lot of smoke inside the car, I had without the oil cap, and I drove it like that, so the oil splashed all over the top of the engine and it smelled a lot of smoke inside the car, I had to clean up the mess and I realized that the cap was next to the hood lock, I'm really not happy, the car will remain covered in oil for who knows how long. More
Everyone was helpful and pleasant. I didnt feel rushed like other dealership. Reminders were text and prompt in answering. The technician seems to be working in a clean and spacious env I didnt feel rushed like other dealership. Reminders were text and prompt in answering. The technician seems to be working in a clean and spacious environment.when management is at ease and employees are treated well everything goes smoothly and this is what I first noticed. Very clean also and love the refreshment machine offered. As you pass by each area everyone greets you with a smile. Even though I had to wait a little longer I didnt feel anxious because I can feel they were doing a great job. More
Grant was awesome. Very transparent and very helpful! I will be returning for my next service and look forward to working with him again. Very transparent and very helpful! I will be returning for my next service and look forward to working with him again. More
Grant is awesome. I really appreciate his transparency and knowledge. I will be returning for my next service and look forward to working with him again. I really appreciate his transparency and knowledge. I will be returning for my next service and look forward to working with him again. More