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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,733 Reviews

1,733 Reviews of Garden Grove Kia - Service Center

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August 14, 2024

Luis was quick, friendly and helpful. It was an easy drop off and pick up. More

by mpsarabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in the servicing dept
Aug 14, 2024 -

Garden Grove Kia responded

Thanks for the shout-out to Luis from our Garden Grove Kia team! We're glad to know you had a great service experience.

August 14, 2024

Christopher Franklin greeted us and assisted us in getting our car serviced on time promised More

by craftycris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin 5 stars
Aug 15, 2024 -

Garden Grove Kia responded

Thank you for reviewing Christopher and Garden Grove Kia! Have a lovely day!

August 14, 2024

Both servicemen gave great customer service. I felt like they really listened to the concerns I had with my car and didn't make me feel rushed. I didn't have to hold on the phone when I called w More

by sfisher7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez, Luis Mendoz,
Aug 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided attentive and efficient service. Thanks for sharing your positive experience!

August 13, 2024

Everyone was so helpful! I even got a complimentary service! All the guys were so friendly and easy to talk to :) More

by aurajagada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees, Efrain and another man. Also the technician who worked on my car.
Aug 13, 2024 -

Garden Grove Kia responded

We're happy to hear that you had such a positive experience with our team at Garden Grove Kia. Thanks for sharing your feedback—safe travels!

August 13, 2024

Service center is great. Sales is terrible, absolutely no integrity and follow up, not given what was promised More

by mickcc68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
August 09, 2024

Great communication from the team, kept me up to date on costs, work needed, and a timeline that they beat. More

by yourtastebuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - Service department
Aug 12, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided excellent communication and exceeded your expectations on the timeline. Thanks for sharing your positive experience!

August 09, 2024

This is the most professional and courteous service facility/dealership that I have ever been to. More

by rwood450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia, and for your business. We are grateful to have you as a customer!

August 09, 2024

My Kia service appointment went smoothly and in a timely manner. My representative Efrain was very knowledgeable and a great communicator, overall all a Great Experience. Alfredo More

by ar83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Aug 12, 2024 -

Garden Grove Kia responded

Alfredo, thank you for sharing your positive experience! We're glad to hear Efrain provided excellent service during your visit at Garden Grove Kia. We appreciate the feedback and look forward to serving you again!

August 08, 2024

Me brindaron bien servicio y resolvieron mi problema, además me gustó mucho porque me apoyaron en mi idioma español More

by LUCITARODRIGUEZ166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (service)
Aug 08, 2024 -

Garden Grove Kia responded

Lucita, nos alegra saber que ha recibido un buen servicio y apoyo en su idioma aquí en Garden Grove Kia. Gracias por compartir su experiencia!

August 08, 2024

Excellent service. Jeremy was very professional. My first time at this dealer and I will definitely be going back. More

by cwilley.wec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Aug 08, 2024 -

Garden Grove Kia responded

Thank you for the fantastic feedback! We're delighted to hear Jeremy provided excellent service during your visit to Garden Grove Kia. We look forward to welcoming you back in the future!

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