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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,889 Reviews

1,889 Reviews of Garden Grove Kia - Service Center

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March 18, 2020

Awesome Service I love coming to GG Kia. The Service Team is awesome. Alexis always is so professional and FRIENDLY! I'll be back again and again...keep those serv More

by shawyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 18, 2020 -

Garden Grove Kia responded

Thank you so much for your loyal business! We are so glad that you can depend on Alexis and our Service Department for professional service. We look forward to your next visit to Garden Grove Kia.

March 13, 2020

Good experience I thought the dealership was very fair and honest - my airbag light was on and they let me know upfront that there would be a charge to access the sit More

by SEESFORME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy : ) He said he was new
Mar 13, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We appreciate you taking the time to share your experience so that others can see what it's like to be a guest here at Garden Grove Kia. We're glad that your airbag issue could be remedied so simply and we look forward to assisting you again down the road!

March 13, 2020

quick & easy everything was here was quick and easy. From dropping off the car to picking it up. Every staff member I encountered, weather in person or on the phon More

by drew.brown7005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McGeein, Luis Mendoza
Mar 13, 2020 -

Garden Grove Kia responded

Thank you so much for the stellar review, Drew! We're proud of our commitment to 5-star customer service here at Garden Grove Kia and we're delighted to hear you received the timely support you deserve. We hope to see you back for your next service visit!

March 07, 2020

Service advisor Alexis very friendly informative thorough! Very comfy waiting area free coffee, plenty of donuts and water bottles. Nice shuttle driver. Hand car wash! More

by T.SULENTIC
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 09, 2020 -

Garden Grove Kia responded

Thank you for the great feedback of our service team. It's our pleasure to make sure our customers are always comfortable and informed. Thank you for servicing your vehicle at Garden Grove Kia - we look forward to seeing you during your next visit.

March 02, 2020

Got my car fixed due to a recall, the dealer got me a rental car at no charge meanwhile my car got fixed, Alexis at service dept was always making sure everything was running as expected. I am completely More

by renetpt
Recommend Dealer
Yes
Employees Worked With
Alexis at Service dpt.
Mar 03, 2020 -

Garden Grove Kia responded

Thank you so much for taking the time to review Garden Grove Kia! We are glad to hear that our team fixed your vehicle's recall. Safe driving!

February 24, 2020

Great service, and I loved the new lounge. Thank you Luis, and everyone at Kia who was helpful. The driver was very pleasant. The lounge accommodating. More

by ARAMEDIA7
Recommend Dealer
Yes
Employees Worked With
Luis in the service department and shuttle driver
Feb 24, 2020 -

Garden Grove Kia responded

Thank you for the lovely review! We're so pleased you enjoyed your visit with us here at Garden Grove Kia and we'll pass along your kind words to our team. We appreciate you stopping by to share!

February 24, 2020

Luis and the team at Kia of Garden Grover are the best. They are quick, efficient, friendly and professional. I appreciate their expertise and they took great care of me and my car. More

by rwclin
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 25, 2020 -

Garden Grove Kia responded

Thank you for sharing your positive feedback for Garden Grove Kia! We're thrilled to hear that our team treated you right. See you next time!

February 21, 2020

Luis Mendoza/ Martha are the best and all the staff. they truly help you with any questions, and dont get annoyed with you at all. I always like coming here because they have the best prices and truly care o More

by jaqueline.amador58
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza and Martha
Feb 21, 2020 -

Garden Grove Kia responded

Jaqueline, thank you for the 5-star review! We are so pleased to hear that Luis and Martha provided the exceptional service that we strive for here at Sales Manager. We will certainly let them know that you appreciate their help!

February 17, 2020

Excellent customer service! Luis Mendoza was my Service Advisor for the day. He was professional, patient, easy to work with, felt very comfortable with him (to leave my car wit More

by acecard3574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with Luis Mendoza.
Feb 17, 2020 -

Garden Grove Kia responded

There is nothing we love more than hearing kind words about our wonderful team so this is great to see! We are delighted that Luis provided professional service and answered all of your questions so you could feel confident in the work being done to your vehicle. Thank you for supporting him with a wonderful review! We look forward to serving you next time at Garden Grove Kia.

February 13, 2020

Great service from Andy and service department staffs. Feel very satisfaction. My car is old, but felt like new after the full services. Definitely come back. More

by patrickle1912
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 14, 2020 -

Garden Grove Kia responded

Patrick, thanks so much for reviewing Garden Grove Kia! We're happy to hear that our team took such great care of you, and your vehicle!

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