Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,733 Reviews

1,733 Reviews of Garden Grove Kia - Service Center

Sort by
August 18, 2024

I recently took my vehicle in for service, everything went smooth and on point as expected.👍 More

by ANTONIOSANDERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Aug 19, 2024 -

Garden Grove Kia responded

Thank you so much, Antonio! We appreciate your business here at Garden Grove Kia.

August 17, 2024

I was sold an alarm system with my used car and it told me that I would get an app of welcome kit in the mail. It’s been four weeks. I haven’t even heard anything and I paid 1295 for that. More

by Seedat
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias
Report | Print
August 17, 2024

Poor management, he sent my sales rep home for honoring a deal we had in place and then the manger said no deal More

by jrcejudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Mcgregor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 17, 2024

Always great service and knowledgable recomendations. I would definetely recommend this dealership tovanyone that oens a Kia. More

by kamikazecory
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Report | Print
Aug 19, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear that our team at Garden Grove Kia provided great service and knowledgeable advice. We appreciate your support!

August 17, 2024

My car needed the 8k service. Christoper helped me with that. It took 2 hour to my service which was great. They washed the car because it was dirty. More

by robertcourtney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
Report | Print
Aug 19, 2024 -

Garden Grove Kia responded

Robert, we're glad to hear Christopher and the Garden Grove Kia team took great care of your car's service needs. Thanks for sharing your experience!

August 16, 2024

Staff are friendly and willing to go out of the way to help costumers. This is the only dealer I go to for maintenance and vehicle purchased. 👍 More

by luu_frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that our team at Garden Grove Kia has earned your trust and loyalty. We look forward to continuing to serve you!

August 15, 2024

Efrain was great and very friendly. Explained everything thoroughly and serviced my vehicle quickly. Highly recommend this dealership. More

by mikodea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Service Dept.
Report | Print
Aug 15, 2024 -

Garden Grove Kia responded

Thanks for the shoutout! We're glad Efrain provided excellent service and made your visit to Garden Grove Kia a positive one. We appreciate the recommendation!

August 15, 2024

I had fantastic customer service that over delivered on their promises. Friendly, knowledgeable and competent staff. More

by afconolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
Report | Print
Aug 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that our team at Garden Grove Kia provided fantastic customer service and exceeded your expectations. We appreciate the kind words!

August 14, 2024

Quick and very friendly service. And I got a free car wash too! Very satisfied overall More

by vrd040815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Aug 14, 2024 -

Garden Grove Kia responded

Thanks for choosing Garden Grove Kia! We are glad to hear that you are happy with the service and car wash. See you next time!

August 14, 2024

Very polite and fast. Kept me in the loop about my car. Excellent service especially from Luis. More

by mazurekpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 14, 2024 -

Garden Grove Kia responded

Thank you for the stellar review! We're thrilled Luis and the Garden Grove Kia team could keep you updated.

1
...
17
18
19
...
174