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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,818 Reviews

1,818 Reviews of Garden Grove Kia - Service Center

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October 15, 2024

Great experience overall! Chris helped me and I felt very relaxed being there, the lounge was clean and had plug ins for my laptop so I could work while waiting. Overall a goo More

by carlymoreland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from Service
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that Chris and the team at Garden Grove Kia made your visit enjoyable! It's great you found our lounge comfortable for working while waiting. Thanks for sharing your positive experience with us!

October 15, 2024

Service tech was professional and made sure I was fully satisfied! This is why I will continue to come to this dealership for all of my service in the future! More

by hummertribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service tech provided you with a satisfying experience at Garden Grove Kia! We look forward to seeing you for all your future service needs.

October 15, 2024

This is my favorite dealership! It is quick and easy j literally bought my car in less then two hours , went in for service had the best rep helping me who was the kindest person I More

by JESSMILLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept Jeremy or guys who name starts w a j he was there 10/12 and was the kindest human beings ever !!! Promote that man! Best service man ever , Chris Mcgregor
Oct 16, 2024 -

Garden Grove Kia responded

Jessmillet, we're delighted to hear that your experience at Garden Grove Kia was smooth and enjoyable! We'll make sure to pass on your kind words to Jeremy. Thank you for recommending us!

October 15, 2024

Eric was great to work with. Very polite and had great communication to let me know about the progress of the work being done on my vehicle. More

by eeperez519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Oct 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric provided excellent service and kept you informed throughout the process at Garden Grove Kia. Thank you for sharing your experience with us!

October 14, 2024

Excellent service. The service team is professional, knowledgeable, and courteous. Thank you, Garden Grove Kia! More

by NUTMEG448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service team at Garden Grove Kia provided you with excellent care. Thank you for the kind words and support!

October 14, 2024

I purchased my vehicle from this dealership and have service done at this dealership. I’m happy and satisfied with everything this dealership has done for me. More

by JHO4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Oct 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your satisfaction with Garden Grove Kia! We're delighted to hear that both your purchase and service experiences have been positive. We look forward to continuing to serve you in the future!

October 10, 2024

I was very pleased with the customer service and courtesy Chris provided. He listened to my concerns and kept me updated throughout the repair process. More

by ekennethfischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Oct 10, 2024 -

Garden Grove Kia responded

We're so pleased to hear that Chris provided excellent service and kept you informed during your visit to Garden Grove Kia. Thank you for sharing your experience with us!

October 10, 2024

This dealership is very clean, modern and well organized. Their waiting area is comfortable and inviting. More

by johnsterling17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Oct 11, 2024 -

Garden Grove Kia responded

John, we're delighted to hear you enjoyed the clean and modern atmosphere at Garden Grove Kia. Thanks for sharing your positive experience with us!

October 09, 2024

Luis is our go to service person. Took both our Kia cars in at same time (2 appointments scheduled at same time) for maintenance. Great service by all personnel from being to end. More

by Califmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service
Oct 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis and the team at Garden Grove Kia provided you with excellent service for both of your vehicles. Thank you for choosing us as your go-to spot, we look forward to assisting you in the future!

October 09, 2024

Chris is amazing and the dealership is super helpful and kind! They returned my car better than they had it and were super careful with it More

by carlymoreland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from Kia Service
Oct 09, 2024 -

Garden Grove Kia responded

Carly - We're delighted to hear that Chris and the team at Garden Grove Kia provided such attentive service! Thank you for sharing your experience, and we're glad your car was returned in excellent condition.

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