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Garden Grove Kia - Service Center
Garden Grove, CA
1,863 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,863 Reviews of Garden Grove Kia - Service Center
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October 08, 2020
Amazing staff everybody was amazing. Very attentive very observants Made my daughters and I feel very comfortable. I would come back again To Garden Grove Kia even if I live in Chatsworth Ca very observants Made my daughters and I feel very comfortable. I would come back again To Garden Grove Kia even if I live in Chatsworth Ca More
by jan.hernandez1106
Verified Customer
October 08, 2020
Luis always gives Great customer service which is the only reason why I kept returning to this dealer for years but the price for an oil change has gone up way too much. I know it’s not the employees fau only reason why I kept returning to this dealer for years but the price for an oil change has gone up way too much. I know it’s not the employees fault. The price went from 30$-90$ just for a basic oil change. Before with an oil change you would get a free car wash now it’s just the oil change which with this pandemic going on I think is way too much. A lot of us have lost our jobs and got our hours cut at work and 90$ I think is way too much. Sadly I will have to start taking my car somewhere else. As a single mother I can’t afford to pay that much when I can take it somewhere else and pay 20-50$ for the same service. More
by ydiegues
Employees Worked With
Luis Mendoza
October 06, 2020
Luis always gives fantastic customer service!! Went in for an oil change and ended up getting my 35,000-45,000 mile service. Took a little longer than expected but only because they found a nail in my tir for an oil change and ended up getting my 35,000-45,000 mile service. Took a little longer than expected but only because they found a nail in my tire!! They fixed it and Luis kept me updated throughout the whole process! More
by seghersamanda
Employees Worked With
Luis Mendoza
October 05, 2020
Great professionalism from everyone I encountered, explained what my car needed and did a great job at replacing my parts needed, honored warranty on my battery. explained what my car needed and did a great job at replacing my parts needed, honored warranty on my battery. More
by torres204
Employees Worked With
Jacob Aguirre service
October 03, 2020
Great service, my advisor Luis was very professional and kept me up to date on the progress of my vehicle. I will definitely be coming back in the future, THIS Kia service department is by far the best expe kept me up to date on the progress of my vehicle. I will definitely be coming back in the future, THIS Kia service department is by far the best experience I've had. More
by Simmons.Ry.F
Employees Worked With
Luis Mendoza
October 02, 2020
Check in for my appointment was efficient and service was completed at the estimated time provided. Comfortable and clean waiting area with good wifi signal. completed at the estimated time provided. Comfortable and clean waiting area with good wifi signal. More
by rg
Employees Worked With
Jacob Aguirre
October 02, 2020
Finished service on time as they knew I had a certain window of time for service. Everyone was friendly and waiting area was clean. Appreciated the free wifi. window of time for service. Everyone was friendly and waiting area was clean. Appreciated the free wifi. More
by THERESA.S
Employees Worked With
Don’t remember names of who helped me.
