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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,802 Reviews

1,802 Reviews of Garden Grove Kia - Service Center

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August 24, 2020

Perfect Service, Luis was my service advisor and he got everything done quick! My visit went pretty smooth, I’ll definitely come here again. t More

by andreavilla1198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Garden Grove Kia responded

Hi Andrea - Thank you for giving our teammate, Luis, a shout out! We're delighted to hear he treated you to a 5-star service experience and we'll be sure to pass along your kind words. All of us at Garden Grove Kia look forward to seeing you back here next time!

August 21, 2020

Garden Grove Kia took great care of us and made sure we left with left with a great deal. Also, the service manger and his team did an amazing job on fixing our car. Fast and friendly service.... with a s More

by ktv71915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Le
Aug 21, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Garden Grove Kia, and if you ever need anything else, don't hesitate to come back and see us again!

August 20, 2020

I recently had my wifes Kia Sorento serviced, I had made an appointment and was greeted by Jacob Aguirre who wrote me up. he was very nice and had a tech service my vehicle. Job well done but there is alwa More

by dewfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Aug 20, 2020 -

Garden Grove Kia responded

Thank you for the feedback! We are very happy to hear that you had a good service experience working with Jacob. We appreciate your business and are looking forward to seeing you back at Garden Grove Kia down the road!

August 18, 2020

Luis in Service was great. I even met the Service Manager that they endearingly call the "Mule" Great Team there. I will be back for my next Service in 6 months More

by RyanPink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
Aug 19, 2020 -

Garden Grove Kia responded

We appreciate the 5 stars, Ryan! Thank you for taking the time to share your experience working with our Garden Grove Kia team. We look forward to assisting you again next time!

August 17, 2020

Rudy was so nice and explained everything well, only down fall was because of covid no shuttle service. Other than that all staff was friendly and I was offered water wich was perfect with the heat! More

by rodriguez_d18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
Aug 17, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us this review! We are happy to hear that you enjoyed working with Rudy here at Garden Grove Kia, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

August 14, 2020

First time I went to Kia in Garden Grove, I did not know what to expect since Kia of Orange's employees were always very unprofesional and rude. No wonder why they closed their Doors!!! Rudy Cruz at Kia in More

by Mariannaa1997
Recommend Dealer
Yes
Employees Worked With
Rudy ! He is very profesional and with a heart to serve.
Aug 14, 2020 -

Garden Grove Kia responded

Hi Marianna, thank you for stopping by to share such wonderful feedback for the Garden Grove Kia team. We're glad to hear that Rudy made the right first impression and took care of you! It was a pleasure to have your business and we hope to see you again!

August 13, 2020

customer service was great! friendly and clean environment the new location was easy to find. the service was great! I always enjoy coming in - bc im treated with respect. thank you GG kia! More

by justineespinoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy and Luis in service
Aug 14, 2020 -

Garden Grove Kia responded

We're so lucky to have you as a loyal customer, Justine! It's our pleasure to deliver exceptional service every time you bring your car in. Thank you for your confidence in Garden Grove Kia!

August 07, 2020

Always EXCELLENT service with Alexis.Very attentive to Always EXCELLENT service with Alexis. Very attentive to the need of the customer. Always has a pleasant attitude and always goes the extra mile. Than More

by crochetgirl13
Recommend Dealer
Yes
Employees Worked With
Alexis
Aug 10, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with Alexis here at Garden Grove Kia, and we will certainly pass along your kind words. We look forward to your next visit!

August 04, 2020

In the service Department Luis was amazing ! He answered all my questions and the car was worked on and done in less then an hour. I felt it was a great service experience compared to other dealerships I ha More

by angerqueen2000
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Aug 04, 2020 -

Garden Grove Kia responded

We're so proud to have gained you as a loyal customer! It's fantastic to hear that Luis made your service visit such an attentive and efficient experience. Thank you for trusting the team here at Garden Grove Kia with your vehicle and your business - we'll always be just a call away!

July 31, 2020

Service was great. Was greeted and assisted in a timely manner. I wish we could’ve gone through some recommendations together but was pleased with the service provided. Was a little disappointed about not More

by alexgomez46
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Garden Grove Kia responded

Thank you for the review and feedback. It was our pleasure to service your vehicle here at Garden Grove Kia, and it means a lot to know that we got you back on the road safely. We look forward to working with you again, in less stressful times, down the road!

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