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Garden Grove Kia - Service Center
Garden Grove, CA
1,802 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,802 Reviews of Garden Grove Kia - Service Center
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September 24, 2020
Perfect experience!!arrived 30 minutes early but was swiftly taken right away. Let me know what was going on and escorted to the lounge. Kept in touch with me and then let me know what needed to be do swiftly taken right away. Let me know what was going on and escorted to the lounge. Kept in touch with me and then let me know what needed to be done besides the regular maintenance. Agreed and he came to tell me it was completed. Paid the bill and escorted me to my car. Perfect. The place was cleaned and everyone was friendly!!! Will come there again if they do not move! More
by caroline.schaffer
Verified CustomerEmployees Worked With
Jacob Aguirre
September 24, 2020
Wonderful customer service at the service department. Everyone was so kind and professional and went out of there way to help. Thank you for being so efficient. Everyone was so kind and professional and went out of there way to help. Thank you for being so efficient. More
by MAPOELA
Employees Worked With
Everyone
September 21, 2020
Went in for vehicle maintenance. Quick and friendly customer service, was upfront about costs and also any recommendations for future visits regarding maintenance of my vehicle. Thank you. :) customer service, was upfront about costs and also any recommendations for future visits regarding maintenance of my vehicle. Thank you. :) More
by aleaguirre126
Employees Worked With
Luis Mendoza
September 19, 2020
My experience coming to this dealership for service has always been positive. Everyone is very helpful and I get my car back within the timeframe I’ve been told. This is where I go for car service needs. always been positive. Everyone is very helpful and I get my car back within the timeframe I’ve been told. This is where I go for car service needs. More
by mariloubarachina
Employees Worked With
Jacob
September 17, 2020
I took my Kia Forte for service and Luis was my advisor that did an amazing job from beginning to end. His customer service is seriously the best! that did an amazing job from beginning to end. His customer service is seriously the best! More
by sulianasegura07
Employees Worked With
Luis in Service
September 17, 2020
I especially want to mention Jacob in service. He listened and communicated clearly. I felt confident as he walked me thru my concerns and checking out my Kia Sportage. Thank you! listened and communicated clearly. I felt confident as he walked me thru my concerns and checking out my Kia Sportage. Thank you! More
by JOYFULNAMA
Employees Worked With
Jacob in the Service Dept.
September 17, 2020
Luis always provides the best service! I drive from HB to Garden Grove because he is always so helpful, trustworthy and continues to go above and beyond. Garden Grove because he is always so helpful, trustworthy and continues to go above and beyond. More
by jlynch528
Employees Worked With
Luis
September 14, 2020
Great service, fair prices, and quick turnaround...and FREE Coffee!! We bought our Kia at Garden Grove Kia, and now are happy with their service as well. FREE Coffee!! We bought our Kia at Garden Grove Kia, and now are happy with their service as well. More
by TEAMBAUERFEIND
September 14, 2020
The service department was very friendly and forthcoming with information regarding what might possibly be wrong with my vehicle and whether or not the fix would be covered. They also were very honest about with information regarding what might possibly be wrong with my vehicle and whether or not the fix would be covered. They also were very honest about the amount of time it might take to complete the service. The only thing that kept this visit from 5 stars is that the interior of my car was left with pieces of rubber or plastic from the service strewn on the front seat, console, and floor as well as some dirt smudges on the door. More
by camontminy
Employees Worked With
I don’t recall the name, unfortunately, but he was very courteous and knowledgeable.
