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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,804 Reviews

1,804 Reviews of Garden Grove Kia - Service Center

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October 08, 2020

Excellent service and knowledge of the problem with my KIA. Jacob kept me informed by phone as to the details of the service. Great job. More

by djoldies49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 08, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your support and hope to work with you again at Garden Grove Kia. Safe travels!

October 08, 2020

Amazing staff everybody was amazing. Very attentive very observants Made my daughters and I feel very comfortable. I would come back again To Garden Grove Kia even if I live in Chatsworth Ca More

by jan.hernandez1106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Roberts
Oct 08, 2020 -

Garden Grove Kia responded

Jan, thank you for the review! It was our pleasure to assist you here at Garden Grove Kia, and it means a lot to know that you would return to do business with us again. We look forward to your next visit!

October 08, 2020

Luis always gives Great customer service which is the only reason why I kept returning to this dealer for years but the price for an oil change has gone up way too much. I know it’s not the employees fau More

by ydiegues
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Mendoza
October 06, 2020

Luis always gives fantastic customer service!! Went in for an oil change and ended up getting my 35,000-45,000 mile service. Took a little longer than expected but only because they found a nail in my tir More

by seghersamanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Oct 06, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We're thrilled to hear that Luis made your recent service visit a smooth process and that you are back on the road safely. Hope to see you next time!

October 05, 2020

It was a good experience, my first time coming to that KIA dealership for service. Jacob was the one that helped me with the process More

by nez89jai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Oct 06, 2020 -

Garden Grove Kia responded

Thank you so much for allowing us the chance to assist you! It's wonderful to hear that Jacob left a great first impression. Hope to see you again at Garden Grove Kia!

October 05, 2020

Great service. Our service advisor was very informative and took the time to explain to us the problem with our car. Thank you garden grove Kia. More

by PVARGAS312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco
Oct 05, 2020 -

Garden Grove Kia responded

It was our privilege to assist you! Thank you so much for coming to Garden Grove Kia for your auto service needs. If any future issues should arise, we will be here to help.

October 05, 2020

Great professionalism from everyone I encountered, explained what my car needed and did a great job at replacing my parts needed, honored warranty on my battery. More

by torres204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre service
Oct 06, 2020 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia with your vehicle. We are committed to offering exceptional service and I am glad that came through to you!

October 03, 2020

Great service, my advisor Luis was very professional and kept me up to date on the progress of my vehicle. I will definitely be coming back in the future, THIS Kia service department is by far the best expe More

by Simmons.Ry.F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Oct 04, 2020 -

Garden Grove Kia responded

Thank you for the review! It is excellent to hear that Luis delivered such a transparent and efficient purchase experience. We appreciate your business and hope to work with you again at Garden Grove Kia!

October 02, 2020

Check in for my appointment was efficient and service was completed at the estimated time provided. Comfortable and clean waiting area with good wifi signal. More

by rg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Oct 02, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad our team provided the efficient and friendly service we pride ourselves on at Garden Grove Kia, and we look forward to your next visit!

October 02, 2020

My appointment was at 1:30 I arrived at 1:15 until 2:05 they took my information. Customer service was not good at all. More

by Maria
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob
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