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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,735 Reviews

1,735 Reviews of Garden Grove Kia - Service Center

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July 20, 2020

Great experience. Alexis was super... knowledgeable, friendly, and helpful. I appreciated the fact that Kia not only completed the recall work on the fuel line but also honored the extended warranty rep More

by tchrjim
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 20, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad you enjoyed working with Alexis here at Garden Grove Kia. If you ever need anything else, don't hesitate to come back and see us again!

July 20, 2020

Luis from Service Dept. is always very helpful and knowledgeable about my vehicle. He keeps me updated at all times about my vehicle. Love it. More

by sairacoronado65
Recommend Dealer
Yes
Employees Worked With
Luis (Service Dept)
Jul 20, 2020 -

Garden Grove Kia responded

We are glad to hear that Luis always provides you with such outstanding service! Thanks for continuing to do business with us at Garden Grove Kia. See you next time!

July 19, 2020

Luis and his team were shinning examples of what it means to really take care of their kia owners. I enjoyed my time here very much. More

by espinoza.amillia
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jul 20, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We couldn't ask for better feedback and our team member, Luis, will be especially appreciative of your kind words. It's an honor to have you as a customer and we wish you safe travels!

July 17, 2020

Luis is an excellent service advisor. He always takes time to explain any issues with your car. He looks for recalls and repairs that are covered by warranty. Others at the dealership do not do this. More

by johnl702
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 17, 2020 -

Garden Grove Kia responded

Thank you for the review! We are so glad you enjoyed working with Luis here, and we will certainly let him know that you appreciate his help!

July 15, 2020

oil change Bought car at GG Kia in 2011, and always brought car in for required oil changes , I think I was paying around $40.00, with a washI was really disgust More

by bkbackouris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
July 11, 2020

Luis is always providing the best possible service.He keeps you informed at all the time the progress of your car. He always have a good smile. More

by norwalk8125
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 13, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with Luis here at Garden Grove Kia. We will certainly let him know that you appreciate his help!

July 11, 2020

I’ve been coming to KIA Garden Grove since I bought my Optima in 2014. Always great, friendly service. Luis has helped me on numerous occasions and is always great! More

by j_mendivil
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jul 13, 2020 -

Garden Grove Kia responded

Thank you for the review! We are grateful for your returning business here at Garden Grove Kia, and we will certainly let Luis know that you appreciate his help. We look forward to your next visit!

July 09, 2020

Garden Grove Kia provided outstanding service on my Kia Stinger a few days ago. I highly recommend them to anyone looking to buy a new car or needing service on a Kia. More

by Sluggo
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Jul 10, 2020 -

Garden Grove Kia responded

Your endorsement means the world to us! Thank you for trusting our service team here at Garden Grove Kia with the repairs on your Kia Stinger - we'll always be just a call away.

July 02, 2020

Mr. Luis was polite and prompt during my visit. Given through explanation about my service and updated me with the staus of the service. Very kind .Thank you again! More

by endeared12
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jul 02, 2020 -

Garden Grove Kia responded

Thank you for taking a moment to leave us such a great review. I am glad to hear that our team treated you to the five-star service that we aim for. We're lucky to have you as a Garden Grove Kia customer!

July 02, 2020

Main reason for purchasing my leased Kia The service and communication I received from Jacob with professional and excellent. My lease was due one week from the date of service. I was decid More

by MAYTOR6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre / 5701
Jul 06, 2020 -

Garden Grove Kia responded

It means a lot to hear that Jacob earned your business with his dependable service. Thank you for allowing us the chance to assist you! We are very glad that our service stood out from the other dealerships you've worked with and we appreciate you posting this review. Hope to see you next time at Garden Grove Kia!

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