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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,804 Reviews

1,804 Reviews of Garden Grove Kia - Service Center

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November 02, 2020

The reason I took my car in was because of a recall, and I also schedule an oil change, but I didn’t need a tire rotation because I had just gotten new tires 2 weeks prior to my service. the gentleman that More

by ANGELGUTIERREZ714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
November 02, 2020

Frank from service Dept. was very helpful and very genuine. He addressed the concern and fixed the issues with the vehicle on the first visit. More

by ERNESTO.RAMIREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank.
Nov 02, 2020 -

Garden Grove Kia responded

Thank you, Ernesto, for leaving Garden Grove Kia a review! We're glad to hear that Frank took care of you, and your vehicle!

November 02, 2020

The dealership was maintained and easy to find. Everyone was helpful and knowledgeable. Francisco explained everything and kept his word by calling and letting us know as soon as possible our choices. Than More

by alcantar_allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Manci
Nov 02, 2020 -

Garden Grove Kia responded

We are thrilled to hear that you received helpful and communicative service from Francisco and our Garden Grove Kia team. Thank you so much for your business!

November 02, 2020

Great and friendly place. I cannot say more about employees here, providing great customer service, and on time. I will come back again in futute More

by LOUISNGUYEN205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 02, 2020 -

Garden Grove Kia responded

Thank you for sharing your kind feedback for Garden Grove Kia. We're thrilled to hear that our team made such a positive impression and we look forward to taking care of you next time!

November 02, 2020

I went in for a simple oil change but the adviser secretly added a tire rotation on top of my order. Furthermore, there is no more complementary car wash the very first time for service at this deale More

by notenought
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rudy Cruz
November 02, 2020

Very happy with the services from garden grove KIA staff. I have been using the services from this place for more than 7 years and will continue. More

by patrickle1912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Manci, Andy Nguyen
Nov 03, 2020 -

Garden Grove Kia responded

We're so grateful to have you in the Garden Grove Kia family, Patrick! Thank you for trusting us with all of your repair and maintenance needs over the years!

November 02, 2020

Excelente servicio de Luis Mendoza y Andrea, estoy muy agradecido! Fueron muy atentos en todo momento y me ayudaron mucho en todo el proceso del servicio. More

by GUILLERMO FURLONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza y Andrea de service...
Nov 03, 2020 -

Garden Grove Kia responded

Gracias por la reseña, Guillermo! El cliente es nuestra máxima prioridad y es excelente oír que Luis y Andrea le ayudaron con su vehículo. Apreciamos su apoyo y esperamos trabajar con usted en Garden Grove Kia la próxima vez!

Nov 03, 2020 -

GUILLERMO FURLONG responded

Muchas gracias por todo!

November 02, 2020

Excellent Customer Service, Excellent Service on my vehicle. Luis was very kind, patient, knowledgeable, answered all the questions & took the time to explain additional features of my car I was never More

by carrie5lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 03, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us! It is excellent to hear that Luis went over the details of your vehicle so you can feel confident out on the roads. We are proud to have earned your business and hope to work with you again at Garden Grove Kia!

November 02, 2020

Rudy is helpful and polite. i am a waiter, service is on time as promise. Lounge is clean, full AC and not overcrowded. thank you for your service. More

by ZANNYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
Nov 02, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your feedback! It is excellent to hear that Rudy delivered such a seamless service experience. Safe travels, and we hope to work with you again at Garden Grove Kia!

November 02, 2020

Todo esta muy limpio, organisado y muy buen servicio pero los precios un poco altos como para uno que es un cliente de Kia gracias. More

by Jerónimo Catalán
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 03, 2020 -

Garden Grove Kia responded

Jerónimo - Gracias por la reseña. Es nuestro objetivo para ofrecer un servicio de alta calidad a un gran precio, y agradezco sus comentarios. Apreciamos su negocio y esperamos trabajar con usted en Garden Grove Kia la próxima vez. Que tenga un buen día!

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