Garden Grove Kia - Service Center

Within minutes Rudy came out, inspected my vehicle and Within minutes Rudy came out, inspected my vehicle and started the paperwork. The waiting area was clean and comfortable, and before I knew it, my c Within minutes Rudy came out, inspected my vehicle and started the paperwork. The waiting area was clean and comfortable, and before I knew it, my car was ready to go! Everyone was friendly and upbeat. More

Jacob Aguirre provided great customer service. He kept me well informed of the recommendations after my car was inspected. He went over all work that was done. well informed of the recommendations after my car was inspected. He went over all work that was done. More

Frank M. was courteous, helpful, and attentive to my husband and I during our service appointment. The whole staff was patient and had a sense of urgency. Thank You for great customer service! husband and I during our service appointment. The whole staff was patient and had a sense of urgency. Thank You for great customer service! More

Luis Mendoza was a delight to work with he’s helped me multiple service trips and always treats me like I’ve known him for years ! multiple service trips and always treats me like I’ve known him for years ! More

Frank was very helpful and courteous. He explained to me the coverage of my 205 KIA Sorento Warranty. The service was well done and I was provided a loaner vehicle during the service and parts replaceme the coverage of my 205 KIA Sorento Warranty. The service was well done and I was provided a loaner vehicle during the service and parts replacement process for two days. More

Friendly service staff. Luis Mendoza was pleasant to deal with. Luis kept me well informed of status updates and responded to my text questions promptly. deal with. Luis kept me well informed of status updates and responded to my text questions promptly. More

Frank was courteous and helpful when i brought my Kia in for service He provided an approximate time for me to wait for my vehicle to be ready. He kept me informed and provided a 10% discount when. I fo for service He provided an approximate time for me to wait for my vehicle to be ready. He kept me informed and provided a 10% discount when. I found out I needed 3 new tires. More

Luis was my service provider and he explained everything regarding the warranty guidelines for my daughters car and we were relieved that the problem was covered under the warranty! He also explained the 6 regarding the warranty guidelines for my daughters car and we were relieved that the problem was covered under the warranty! He also explained the 60,000 mile service in detail and although I think the cost was excessive and there were no offers for 20% on service, I still had the 60,000 maintenance done. The car was ready as promised and clean. Luis was very professional and friendly. More

My service Jacob advisor was the best, he was prompt and great communication. I would definitely return for service. Profesional should be his first name. great communication. I would definitely return for service. Profesional should be his first name. More

This dealership has great customer service and is always on top of it. As soon as they have an update with your vehicle they’ll let you know via text or phone call which I love. on top of it. As soon as they have an update with your vehicle they’ll let you know via text or phone call which I love. More