Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Garden Grove Kia - Service Center
Garden Grove, CA
1,807 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,807 Reviews of Garden Grove Kia - Service Center
Sort by
December 14, 2020
After dropping off my car at the garden Grove Kia for service I knew my car was in good hands. Frank was a very informative and patient with me. I can feel the difference in the way my car drives now, th service I knew my car was in good hands. Frank was a very informative and patient with me. I can feel the difference in the way my car drives now, thanks Frank! More
by Kimmie.harris
Verified CustomerEmployees Worked With
Frank Mancilla
December 14, 2020
Don't get me wrong, the service was great and the people are friendly. I would think people that may appointment will get priority on service. But no, they told me that they service the car in the order it are friendly. I would think people that may appointment will get priority on service. But no, they told me that they service the car in the order it came in. So why is there an appointment service??? So I was 22 minutes late to my work. THANK YOU! More
by caleblee6558
Employees Worked With
Luis Mendoza
December 11, 2020
Very good service. Very Helpful & it was fast! I took my car in 20 minutes before my appointment & Kia service helped me out early. Hope this helps car in 20 minutes before my appointment & Kia service helped me out early. Hope this helps More
by arthurlopez1989
Employees Worked With
Luis
December 10, 2020
Good service, just need to be more attentive and you need more bilingual employees. Everything than that it was fine thank you for you’re help!! more bilingual employees. Everything than that it was fine thank you for you’re help!! More
by resendizm9188
Employees Worked With
It’s not on list
December 10, 2020
Luis es amazing as always. Very patient and attentive. Thank you Luis. We appreciate you. Luis always communicates any and all issues very well. Thank you Thank you Luis. We appreciate you. Luis always communicates any and all issues very well. Thank you More
by daniel17valdez
Employees Worked With
Luis Mendoza
December 08, 2020
Very helpful. They kept me informed about the status of my vehicle. Waiting area was clean. Finished my service quickly and were very open and honest about what was going on. my vehicle. Waiting area was clean. Finished my service quickly and were very open and honest about what was going on. More
by coneecone
Employees Worked With
Luis
December 07, 2020
Well organized courteous employees with clean environment. Very informative, explained before and after services. Advises future attention for the safety on handling of the car. environment. Very informative, explained before and after services. Advises future attention for the safety on handling of the car. More
by Regalajs
Employees Worked With
Luis Mendoza
December 07, 2020
Quick and easy visit. Staff was friendly and helpful. Francisco waa great. Would definitely come to this location from now on to get any service done. Thank you! Francisco waa great. Would definitely come to this location from now on to get any service done. Thank you! More
by alyssagranillo
Employees Worked With
Francisco Zuniga
December 07, 2020
It's always a great experience when I get my Kia Soul serviced from customer service to car maintenance. We are treated nicely and with respect. Car is done on time always. We will be back for all of our serviced from customer service to car maintenance. We are treated nicely and with respect. Car is done on time always. We will be back for all of our services. More
by garfieldbulldogs84
Employees Worked With
Frank Mancilla, Francisco Zuniga.
December 07, 2020
Had a great experience customer service wast exceptional service technician was courteous and thorough and the wait time was not long my family comes to service our cars only at GGKia service technician was courteous and thorough and the wait time was not long my family comes to service our cars only at GGKia More
by pcalmese
Employees Worked With
Unk
