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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,732 Reviews

1,732 Reviews of Garden Grove Kia - Service Center

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August 29, 2024

Everything from drop off to pick up was pretty straightforward and fast. We didn’t have to wait around for our car to be pulled up. More

by vdgomez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christipher
Aug 29, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're glad to hear that the process was smooth and efficient at Garden Grove Kia. Safe travels!

August 29, 2024

Luis was very helpful and had a helpful tone in our interactions. Thanks! Much appreciated More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 29, 2024 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are thrilled that Luis was helpful and a pleasure to work with.

August 29, 2024

OF COURSE EVERYONE GIVES THEM 5 STARS THIS DEALERSHIP IS SUCH A TREASURE. SO GLAD THERE ARE STILL DEARLERSHIPS LIKE THIS. EVERY SINGLE PERSON THERE IS FANTASTIC. THE CARS ARE SO COOL, THEY WORK OUT A FAIR P More

by yaz_man101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Garden Grove Kia responded

Thank you for the enthusiastic review! We're delighted to hear that our team at Garden Grove Kia has consistently provided such a positive experience. We appreciate your loyalty and look forward to continuing to serve you in the future!

August 28, 2024

My car was received at the hour scheduled and the personnel helped me responding all my questions. Very satisfied with the service provided by Jeremy. More

by Emma Macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Aug 29, 2024 -

Garden Grove Kia responded

Emma, we're delighted to hear that Jeremy and the team at Garden Grove Kia provided you with excellent service. Thanks for sharing your experience!

August 28, 2024

Professional and kind. The only complaint was the wait time. A little longer than I expected. More

by ILLASSALLE11547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Aug 28, 2024 -

Garden Grove Kia responded

We appreciate your patience and understanding as our team completed your service. Thanks for choosing Garden Grove Kia - we hope to see you again!

August 28, 2024

christopher was very patient and helpful. they told me the diagnosis would take 4-6 hours and it was done so much sooner! More

by forsytheashleylila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : christopher
Aug 28, 2024 -

Garden Grove Kia responded

We're glad to hear Christopher provided you with such efficient and helpful service at Garden Grove Kia! Thanks for sharing your positive experience.

August 28, 2024

Fast service, good communication. Helpful tips from Jeremy on how to better care for my car More

by cmwhite125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Aug 28, 2024 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia. We appreciate the kind words for Jeremy!

August 24, 2024

I was helped right away and the person that helped me was very nice and professional More

by tonyatdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Aug 26, 2024 -

Garden Grove Kia responded

Thanks for the kind words, Tony. We're so glad our team at Garden Grove Kia was able to assist you. Safe travels!

August 24, 2024

Kia reached out when the replacement parts were delivered and scheduled my service very fast More

by maria.guzman.612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 26, 2024 -

Garden Grove Kia responded

Maria, we're delighted to hear that our team made your Garden Grove Kia experience a smooth one!

August 24, 2024

Terrible service. Expensive for no reason. Tried to charge me $1200 for an oil change and cleaning of the air filter. They were getting me a “rental car” but I had to More

by copasbrittany11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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