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Garden Grove Kia - Service Center
Garden Grove, CA
1,732 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,732 Reviews of Garden Grove Kia - Service Center
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September 07, 2024
Had appointment but waited for 25 sitting in my car until anyone helped me. I watched several people pull up after me and be greeted. Once i was acknowledged, my concerns were dismissed. I brought car in a anyone helped me. I watched several people pull up after me and be greeted. Once i was acknowledged, my concerns were dismissed. I brought car in after a service done 8 days before which resulted in more issues. Was made to feel issues were my fault. More
by Punkeec
Verified CustomerEmployees Worked With
Luis
September 04, 2024
They sold me a car with a bad engine. I bought it 4 months ago and I have had it in there 6 times. It consumes all of the oil every 1,000 miles. They just replaced another part. I have co I bought it 4 months ago and I have had it in there 6 times. It consumes all of the oil every 1,000 miles. They just replaced another part. I have contacted corporate. The car was leaking oil in my driveway when I brought it home it never had a proper inspection before the sale of the vehicle. More
by herbertandrea05
Employees Worked With
August 31, 2024
So this was a big service for my K5…60K mile service. Made my appointment and when I arrived, like always I was greeted as soon as I pulled up. My adviser, the Awesome Luis Mendoza came out to greet me Made my appointment and when I arrived, like always I was greeted as soon as I pulled up. My adviser, the Awesome Luis Mendoza came out to greet me! Always mailing, pleasant and professional. Once inside, Luis explained in great detail, what the service entailed which put me at ease!! Luis always makes it a point to explain things to me. So, I waited at the dealership and as always the I take my customary walk through showroom to check out the new stuff!! The showroom is immaculate, spacious and the vehicles well displayed with the door unlocked to further temp someone to buy!! I then moved into the lounge to wait. The, like everywhere in the dealership is very, spacious with comfy chairs, water, coffee ☕️ and popcorn 🍿 for us customers to enjoy. During the service, Luis checked on me regularly and advised on a time estimate for completion of the work. When the service was done, Luis came and got me, explained, again, in detail what was done and the condition of my vehicle, which is EXCELLENT!! As always I left satisfied, reassured and happy with GH Kia!! Thanks youz guyz!! GG Kia never disappoints!! More
by ogmoflicky
Employees Worked With
Luis Mendoza
August 31, 2024
Very kind and communicated everything, smooth process. Said it would take between 4-6 hours and it was around 4 which was nice. Paid and left without any problems, all car problems were fixed. Thank again Said it would take between 4-6 hours and it was around 4 which was nice. Paid and left without any problems, all car problems were fixed. Thank again! More
by marandanewson
Employees Worked With
Chris
August 31, 2024
From the time that I arrived to the time that I left, the experience was excellent. The employees were courteous, kept me informed and took care of my service on a timely basis. They answered my questions experience was excellent. The employees were courteous, kept me informed and took care of my service on a timely basis. They answered my questions and made me feel that I made a good choice for future services. More
by rxdolnick
Employees Worked With
Web Espinoza
