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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,817 Reviews

1,817 Reviews of Garden Grove Kia - Service Center

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November 13, 2024

I’ve been to a couple Kia dealerships before and Garden Grove is the best one of them all. First off, they didn’t upsell me on any packages. And when I got my first maintenance done, they were able to hold More

by jessie.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar, Eric
Nov 13, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with Garden Grove Kia! We're delighted to hear that our team provided a hassle-free and accommodating service. We appreciate your support and look forward to assisting you in the future!

November 13, 2024

It was efficient and they were courteous and timely. I appreciate their service and promptness. More

by sandyt1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Nov 13, 2024 -

Garden Grove Kia responded

We appreciate the stellar review here at Garden Grove Kia!

November 13, 2024

I would rate Garden Grove Kia five stars for their great customer service, and for being prompt in diagnosing and repairing my vehicle on short notice. I also liked that they kept me informed while the car More

by EMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in the service department
Nov 14, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a positive experience with our team at Garden Grove Kia! Providing prompt service and keeping customers informed are top priorities for us. Thank you for the five-star review, and we're here whenever you need assistance in the future!

November 12, 2024

Luis provided good service and was very communicative. The facility and waiting room was clean. More

by Jonathan Sunio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 12, 2024 -

Garden Grove Kia responded

Jonathan, we appreciate the stellar review here at Garden Grove Kia!

November 12, 2024

My service advisor named Christopher Fra was really great and so is the team at Garden Grove Kia More

by lucykaelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
Nov 12, 2024 -

Garden Grove Kia responded

We're delighted to hear that Christopher could deliver an excellent experience! - Garden Grove Kia Team

November 12, 2024

I waited and felt the service was done promptly. It was also explained to me well. More

by mambriz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Wblesther
Nov 12, 2024 -

Garden Grove Kia responded

We appreciate your business and your review! Thanks from the Garden Grove Kia Team!

November 12, 2024

They were very friendly and professional. The service was fast and they washed my car. More

by enfield2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher.
Nov 12, 2024 -

Garden Grove Kia responded

Thanks so much for the 5-star review of Garden Grove Kia!

November 11, 2024

The service here is always excellent . Comfortable waiting area. I have worked with Chris in the service department several times. He’s excellent. More

by CHERIPALMER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - Service Department
Nov 11, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Chris and our service team consistently provide excellent service. We appreciate your support and look forward to serving you again soon!

November 08, 2024

They have a good customer service and workers are efficient and helpful. I had a good experience! More

by kevincjung01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 08, 2024 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia! We appreciate your business, Kevin.

November 08, 2024

Went to Service department, for a recall, overall, I am satisfied with the service, I would appreciate a better communication, no shuttle service, the use a rideshare for only 5 miles, they need to cover a More

by olgazway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Lesther
Nov 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback about the service department at Garden Grove Kia. We're glad to hear you're satisfied overall, and we appreciate your suggestions regarding communication and rideshare distance. Your input helps us improve, and we're looking forward to serving you again in the future!

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