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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,730 Reviews

1,730 Reviews of Garden Grove Kia - Service Center

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October 09, 2024

Luis is our go to service person. Took both our Kia cars in at same time (2 appointments scheduled at same time) for maintenance. Great service by all personnel from being to end. More

by Califmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service
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Oct 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis and the team at Garden Grove Kia provided you with excellent service for both of your vehicles. Thank you for choosing us as your go-to spot, we look forward to assisting you in the future!

October 09, 2024

Chris is amazing and the dealership is super helpful and kind! They returned my car better than they had it and were super careful with it More

by carlymoreland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from Kia Service
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Oct 09, 2024 -

Garden Grove Kia responded

Carly - We're delighted to hear that Chris and the team at Garden Grove Kia provided such attentive service! Thank you for sharing your experience, and we're glad your car was returned in excellent condition.

October 08, 2024

Amazing service, very knowledgeable about repairs needed, genuinely care about their customers, only place I will take my vehicle More

by BUTTERFLYKIZZEZX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis in service department
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Oct 08, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had an amazing experience with our team at Garden Grove Kia! Your trust and satisfaction mean the world to us, and we're here whenever your vehicle needs attention. Thank you for choosing us as your go-to service center!

October 08, 2024

Everything went great workers were friendly great place to take my car for service definitely bring my Kia’s back here for service More

by AALAUGHLIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caeser (juice) service was Luis
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Oct 08, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a great experience with our friendly team at Garden Grove Kia! We look forward to welcoming your Kia back for future service visits. Thanks for choosing us!

October 07, 2024

Eric was very polite Eric was very polite Eric was very polite Eric was very polite More

by claude.pasquis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
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Nov 15, 2024 -

Garden Grove Kia responded

Claude, we are delighted to read your terrific feedback about Eric! Given the positive content of your review, it seems that your 2-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you! Craig Atchison - Service Manager - 714-823-4949

October 07, 2024

After calling closer dealerships and not getting any customer service, Garden Grove Kia answered my call and scheduled me within 2 days. Awesome! More

by GroundZer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther (Web)
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Oct 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that Garden Grove Kia could assist you promptly when others couldn't. Thank you for choosing us, and we're glad we could provide the service you were looking for!

October 06, 2024

Christian was very helpful and courteous. I felt comfortable with his presence, demeanor and professionalism. The gentleman that retrieved my vehicle had a very professional appearance with More

by valdez.satx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Oct 07, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience at Garden Grove Kia! We're delighted to hear that Christian and our team made you feel comfortable with their professionalism, and we're glad you enjoyed the cappuccino in our waiting room. We appreciate your feedback and look forward to serving you again!

October 05, 2024

I like going here , it’s a little closer to my house. Christopher very was very nice More

by boxermama09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Oct 07, 2024 -

Garden Grove Kia responded

Thank you so much for leaving Christopher and Garden Grove Kia a five-star review!

October 04, 2024

MY experience was good, the guy who helped me was kind and provided me with the questions i asked. The only negative was the wait time. More

by bowmanm509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
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Oct 04, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback with us! We're glad to hear that our team member at Garden Grove Kia was helpful and kind. We apologize for the wait time and appreciate your patience during the process.

October 04, 2024

We enjoyed our first experience having our new car serviced. The service person Luis Mendoza was very professional answerd all our questions. More

by steveurias
Recommend Dealer
Yes
Employees Worked With
Luis Mandoza
Report | Print
Oct 07, 2024 -

Garden Grove Kia responded

Steve, we're delighted to hear that Luis provided you with a professional and informative service experience at Garden Grove Kia. Thank you for sharing your positive feedback!

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