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Garber Subaru
Webster, NY
796 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday 7:30 AM - 1:00 PM
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Showing 796 reviews
August 27, 2025
We are very pleased with our Suburu! We bought it used and our salesman was very helpful and knowledgeable. When a problem with the power steering developed the service department was fa We bought it used and our salesman was very helpful and knowledgeable. When a problem with the power steering developed the service department was fantastically helpful and courteous. We would definitely buy from Garber Suburu again! More
by JANICE
Verified Customer
August 22, 2025
Extremely clean atmosphere to wait for your vehicle. They described and then showed what did need to be addressed during my inspection. I felt it was knowledgeable and not pressure to do unneeded work. They described and then showed what did need to be addressed during my inspection. I felt it was knowledgeable and not pressure to do unneeded work. More
by LMOBERLY0
Employees Worked With
The mechanic, Mary Neiman
August 16, 2025
My husband had no problem installing the new trunk lid bumper. I have nothing more to say. I do not like this prompting me to add more to my reply bumper. I have nothing more to say. I do not like this prompting me to add more to my reply More
by BHOLLAND42
Employees Worked With
Mary Neiman
August 12, 2025
I wrote a detailed Google review, I hope they get to read it! I felt that this dealership really had care and concern for fixing my issue, and were kind enough to give me a loaner car while I waited for my c it! I felt that this dealership really had care and concern for fixing my issue, and were kind enough to give me a loaner car while I waited for my car to be figured out. I waa advised to go there by Subaru of America after another dealership failed me and Im glad I did!. I worked with Jack McDonald and I felt he was very professional and he and the service team really did what they could to fix my car's issues. That being said, electrical issues are often challenging to fix, and it's frustrating when they happen to a fairly new and otherwise very drivable car. But all in all a very good experience with Jack and the others at Garber Subaru, Webster! More
by COLUMBA2001
Employees Worked With
Jack McDonald, Mary Neiman
July 29, 2025
They have all the specialized tools and gadgets needed to properly service the car. Their service people are all trained in Subaru technology. They are price competitive with outside shops. I feel they will properly service the car. Their service people are all trained in Subaru technology. They are price competitive with outside shops. I feel they will do a better job because they have the right training and the right tools. More
by WMOORE5
Employees Worked With
Mary Neiman
July 13, 2025
Garber service has terrible communication and they don't stand behind vehicles they sell. Had to bring a newly purchased used vehicle to them 3x for same issue. On third visit was told repairs were $550. Wa stand behind vehicles they sell. Had to bring a newly purchased used vehicle to them 3x for same issue. On third visit was told repairs were $550. Was never fixed properly and now I'm stuck with the bill. Service manager (Jordan P.) was terrible. Made us feel as if we were an inconvenience to them. Instead of possibly earning a lifelong customer, we will never go back or recommend. More
by JHULBERT107
Employees Worked With
Jordan P. Joel Williams
