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Garber Subaru

Webster, NY

Overview
Employees
Reviews
Vehicles
4.8
795 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more. From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs. See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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740 Ridge Road

Webster, NY

14580

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Showing 795 reviews

November 14, 2025

I paid 150. 00 for a new sensor 2 months ago and it had never turned off the light. I have called Jack and Ashly it is still not fixed. Sent back this week sti More

by JULIESEYMOUR595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabbriele Urbaniak
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2025 -

Garber Subaru responded

Thank you for sharing your feedback. We’re very sorry to hear about the ongoing issue with your sensor and the delays you experienced during your recent visit. We’d appreciate the opportunity to look into this further and make things right—please reach out to us directly so we can review your repair and help resolve the concern.

November 11, 2025

As I was driving home my low pressure tire light came on. I would have thought you would have checked the pressure in my tires when you rotated them. Plus my radio was messed up as well as my heat was turne More

by KWOODLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabbriele Urbaniak
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Garber Subaru responded

Thank you for bringing this to our attention. We’re sorry to hear about the issues you experienced after your service visit and understand your frustration. We’d like to take a closer look—please reach out to us directly so we can make this right for you.

October 30, 2025

Outstanding Internet Sales representative who is quick to reply and immediately responds to questions. Was given a very fair deal on a certified used Subaru. More

by JERSEYDEVIL52002
Recommend Dealer
Yes
Employees Worked With
Chris Marks
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Oct 31, 2025 -

Garber Subaru responded

Thank you for sharing your experience! We’re so glad to hear our Internet Sales representative provided prompt and helpful communication throughout your purchase. We appreciate your trust and hope you enjoy every mile!

October 24, 2025

Quickly fixed one problem and quickly diagnosed another, letting us know it should be covered under our car insurance. Our service rep worked with insurance adjustor to get the repair covered and completed More

by LEINBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Oct 27, 2025 -

Garber Subaru responded

Thank you for sharing your experience! We’re glad our team was able to resolve and diagnose the issues quickly and work with your insurance to get repairs covered. We’re sorry to hear about the lingering odor and would be happy to take another look to make things right—please don’t hesitate to reach out.

October 24, 2025

Great service and very helpful and every way. I will definitely be back for more service when need it 👍 More

by MAB662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 27, 2025 -

Garber Subaru responded

Thank you for your kind words! We’re so glad to hear you received great service and found our team helpful in every way. We truly appreciate your loyalty and look forward to seeing you again when your next service is needed.

October 23, 2025

Ashley is great to work with. She is knowledgeable and helpful. We intend to continue going there for service! More

by JLAMORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
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Oct 24, 2025 -

Garber Subaru responded

We’re thrilled to hear Ashley provided knowledgeable and helpful service! Thank you for your kind words — we look forward to continuing to take care of you and your vehicle.

October 18, 2025

Respectful, professional, and pleasant. Visit was quick. This was a relaxing visit and I would use their services again. More

by JEANNEH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbriele Urbaniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Garber Subaru responded

Thank you for the wonderful feedback! We’re so glad your visit was quick, relaxing, and handled with the respect and professionalism you deserve.

October 18, 2025

Chris made my experience very pleasant. It was fast and efficient. Will be back on my next oil change. More

by CGRODEN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 21, 2025 -

Garber Subaru responded

We are happy to know Chris made your visit pleasant, quick, and efficient. Thank you for your feedback and we look forward to seeing you again for your next oil change.

October 17, 2025

It is clean,efficient,and affordable. The people are smart,polite, and considerate.I would recommend it to a friend. More

by JANE_CAROL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Oct 22, 2025 -

Garber Subaru responded

Jane, thank you for the wonderful feedback! We’re so glad you found our facility clean, efficient, and affordable — and we truly appreciate your recommendation.

October 12, 2025

Chris and Dean were friendly and knowledgeable. I'm very happy I chose this dealership. I would recommend them to anyone. More

by LISAMDON
Recommend Dealer
Yes
Employees Worked With
Chris Scahill, Dean Wallace
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Oct 13, 2025 -

Garber Subaru responded

We appreciate your kind words! It’s great to hear Chris and Dean provided friendly, knowledgeable service and helped make your decision to choose us a happy one.

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