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Garber Subaru

Webster, NY

4.8
680 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more. From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs. See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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740 Ridge Road

Webster, NY

14580

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Showing 680 reviews

February 01, 2025

Last year we needed a fuel efficient car for work and this year we fulfilled all our needs with our new truck, each time this we've had a very helpful and friendly experience. Thank you Garber, and thank More

by dftm9923
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Adam Baumgartner
January 30, 2025

My wife and I went in to see if we could end our current lease a little early and find a new 2025 Equinox. We are long time customers with this dealership. We tried a couple different models and decided on More

by DSMorse
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Inzinda and Dean Wallace
January 29, 2025

The service advisor was very friendly and addressed my initial concern when I dropped off my car. She kept me updated and reassured me that it was not a safety concern and did not need any work done. Ho More

by NORINE.AMATO
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
January 29, 2025

They made the experience smooth and easy. Chris was great to work with. I would recommend Garber Subaru to anyone. More

by TFOSTER70
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Recommend Dealer
Yes
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NA
January 27, 2025

Very approachable and easy to talk with, knowledgeable, and they did what they said. Outstanding customer service! More

by JBARONE6140
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ashley and Dan
Jan 29, 2025 -

Garber Subaru responded

We are thrilled to see your positive review! The Garber Chevrolet Subaru team looks forward to your next visit with us. Take care!

January 24, 2025

The service advisors are very friendly and explain what needs to be done as well as recommending how to contact Subaru corporate for additional support if needed. The sales staff provide useful information More

by CSULLIV2
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Recommend Dealer
Yes
Employees Worked With
Ashley, Jack, Chris, Christopher
Jan 29, 2025 -

Garber Subaru responded

Thank you so much for this fantastic review. Happy customers are what we always strive for, so reading this made my day! If there’s anything Garber Chevrolet Subaru can do for you in the future, please don’t hesitate to reach out to us.

January 24, 2025

They were Great and helped me out more then words can even describe they helped me out with my situation when no other dealership wanted too . I’m very Thankful and I appreciate it tons my sale rep Davi More

by Andrew
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Recommend Dealer
Yes
Employees Worked With
David McAloose
Jan 24, 2025 -

Garber Subaru responded

All of us at Porsche Audi Rochester want to say thank you for leaving this positive feedback, Andrew. It's great to hear David was so helpful and we appreciate you recommending him. Please let us know if there’s anything else we can help you with!

January 19, 2025

“Scheduled” oil change took 1. 5 hours! More time than I expected or wanted to wait More

by LORMFRANK
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Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
Jan 24, 2025 -

Garber Subaru responded

We apologize for the longer than expected wait and thank you for your feedback. We are continually working on improving wait times and appreciate your feedback.

January 12, 2025

I was provided with a video of my car showing me the inspection as it was being serviced CSR informed me of the repairs that should be done and made sure I agreed. She was very helpful and polite. More

by ROM91
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Recommend Dealer
Yes
Employees Worked With
Ashley Elliot
Jan 13, 2025 -

Garber Subaru responded

We’re so glad to hear that you found the video inspection helpful and that our CSR took the time to explain the necessary repairs while ensuring you were fully informed. Providing clear communication and great customer service is something we really strive for, and it’s wonderful to hear that we met your expectations. If you need anything else or have further questions, feel free to reach out!

January 11, 2025

Everyone at Garber is always friendly, professional and wanting to give outstanding service, whatever the problem. They even give a complimentary car wash when the job is done, whether the job is hours or More

by GIORDANO112664
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
Jan 13, 2025 -

Garber Subaru responded

Thank you so much for your wonderful feedback! We're delighted to hear that you consistently receive friendly, professional service from our team at Garber. It’s great to know that our efforts to make you feel welcome and appreciated stand out, and we’re glad you enjoy the complimentary car wash as well! We truly value your loyalty and look forward to continuing to serve you!

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