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Garber Randall Buick GMC

Canandaigua , NY

4.8
336 Reviews
Call Dealership (585) 394-0050

5375 Thomas Road

Canandaigua , NY

14424

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336 Reviews of Garber Randall Buick GMC

October 22, 2023

Great service experience as always. Service writer gave excellent explanation and estimate as always. Car was ready as scheduled More

by DHARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Nov 06, 2023 -

Garber Randall Buick GMC responded

Dharke, we're glad to know you had a great service experience at Garber Randall Buick GMC Cadillac. We always aim for clear communication and timely work. Thanks for the review!

October 22, 2023

Very great staff! ! Very professional and friendly, especially Sam! Best service department we have experienced. Highly recommend! More

by JSCHUM3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Macaluso
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Nov 06, 2023 -

Garber Randall Buick GMC responded

JSCHUM3, we're so glad to know you had a great experience with Sam and the rest of our team at Garber Randall Buick GMC Cadillac. Thanks for recommending us!

October 21, 2023

Very good people to do business with. . Polite , helpful and knowledgeable about your product, Will continue todo business with you. More

by fpmonte@rochester .rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember there names but thought they were great
Report | Print
Nov 06, 2023 -

Garber Randall Buick GMC responded

We're delighted to know you had a positive experience with our team at Garber Randall Buick GMC Cadillac. Your continued support means the world to us, and we look forward to assisting you in the future!

October 20, 2023

Mat Thomas was wonderful to work with, he was very helpful through the whole process. More

by HUDSONPIPEPUMPS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mat Thomas
Report | Print
Nov 02, 2023 -

Garber Randall Buick GMC responded

We appreciate your business and your review! Thanks from the Garber Randall Buick GMC Cadillac Team!

October 20, 2023

polite on time very nice lounge area then went above and beyond helping me with some of the sync settings More

by JEWETTBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
forgot sorry
Report | Print
Nov 02, 2023 -

Garber Randall Buick GMC responded

We're delighted to know you had a positive experience at Garber Randall Buick GMC Cadillac! It's great that our team could assist with your sync settings and provide an enjoyable lounge area. Thanks for the review!

October 20, 2023

Always very accommodating To my service needs. This was my first service for my new Buick Envision More

by BHAIZLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Nov 03, 2023 -

Garber Randall Buick GMC responded

We appreciate you choosing Garber Randall Buick GMC Cadillac and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make servicing your new Buick Envision as easy as possible. We look forward to working with you again in the future. Safe travels!

October 20, 2023

On time, alert and reasonable. Service person noticed expired inspection and took auto back in to complete. More

by MVAHEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry
Report | Print
Nov 03, 2023 -

Garber Randall Buick GMC responded

MVAHEY1, it's great to know our team at Garber Randall Buick GMC Cadillac was able to provide you with timely and attentive service. We're always here for your automotive needs!

October 19, 2023

Appointment was made. Service department installed my heated steering wheel in a very timely manner. More

by JBARNES4675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Nov 02, 2023 -

Garber Randall Buick GMC responded

We are so happy that our Garber Randall Buick GMC Cadillac team earned your five stars. Thanks, Jbarnes4675!

October 19, 2023

Service was great ! Professional and quickly done. A+ Also, Thanks for the ongoing issue with paint variation of our new car. More

by NUKEDUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Nov 02, 2023 -

Garber Randall Buick GMC responded

We're glad to know you had a great experience with our service team at Garber Randall Buick GMC Cadillac. We appreciate your patience as we work through the paint variation issue on your new car. Thanks for sharing!

October 18, 2023

Easy to make appointment, friendly staff, repair made, and a timely completion. Thanks for another stellar service appointment. More

by MRSMIKEMILLER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Nov 01, 2023 -

Garber Randall Buick GMC responded

Thanks for the positive feedback! We're glad to know that your service appointment at Garber Randall Buick GMC Cadillac went smoothly. Appreciate it, MRSMIKEMILLER!

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