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Garber Randall Buick GMC

Canandaigua , NY

4.8
336 Reviews
Call Dealership (585) 394-0050

5375 Thomas Road

Canandaigua , NY

14424

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336 Reviews of Garber Randall Buick GMC

October 28, 2023

Dealt with Sam Macaluso - very efficient and handled the sale of the vehicle quickly- did not push as a normal salesman was very easy going More

by MEL0733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam macaluso
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Nov 14, 2023 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with Sam at Garber Randall Buick GMC Cadillac. Our team always aims for efficiency and a no-pressure approach. Thanks for your review!

October 27, 2023

Salesman Sam has been awesome to work with. He’s very understanding and really listens to your needs, I’d give him an A+ More

by UPICKJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam macaluso
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Nov 10, 2023 -

Garber Randall Buick GMC responded

We're so glad to know that Sam was able to assist you effectively at Garber Randall Buick GMC Cadillac. Thanks for the A+ rating, we'll be sure to pass it along!

October 27, 2023

I dropped off my car for service. The service manager treated me like I was the only customer. Everything went great and was quick. Always a pleasure at Randall Gerber More

by TWETJEN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
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Nov 13, 2023 -

Garber Randall Buick GMC responded

We're so glad to know that you had a great experience with our service manager at Garber Randall Buick GMC Cadillac. We always aim for efficient and personalized service! Thank you for your kind words, we appreciate it!

October 27, 2023

My appointment for the service work was right on time , the service writer explained what work Would be done . The job was completed to my satisfaction and very punctual More

by l.beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Nov 13, 2023 -

Garber Randall Buick GMC responded

L, we're glad to know your service appointment at Garber Randall Buick GMC Cadillac was punctual and satisfactory. We appreciate you taking the time to share this positive feedback!

October 27, 2023

The service was completed in an hour and it was also cleaned inside and out.looked Great when I got it back More

by JOHNJUDYCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
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Nov 13, 2023 -

Garber Randall Buick GMC responded

John, we're glad to know you had a great experience with our service team at Garber Randall Buick GMC Cadillac. We always aim for quick and efficient work while making sure your vehicle is returned in top shape!

October 26, 2023

This dealership has always provided excellent service. The only reason for a 4 out of 5 today is due to the water spots on all of my windows after the car wash. I appreciate the complimentary wash, but ha More

by TFULLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Nov 10, 2023 -

Garber Randall Buick GMC responded

We appreciate your feedback and are glad to know you've consistently received excellent service at Garber Randall Buick GMC Cadillac. We apologize for the water spots after the complimentary wash - we'll work on improving that aspect of our service. Thanks again, and see you next time!

October 26, 2023

Great staff was in and out felt confident with the service that was provided to me More

by KBERNAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt amd John?
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Nov 10, 2023 -

Garber Randall Buick GMC responded

It’s great to hear that you had such a positive buying experience with us! That's what it's all about here at Garber Randall Buick GMC Cadillac, and we are glad you feel confident in our team. Thanks for your business!

October 25, 2023

Friendly, on time with appointment. Explained everything well. Calls you back if you need to leave a message! More

by DGTUCK56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Tomion
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Nov 09, 2023 -

Garber Randall Buick GMC responded

We are so happy that our Garber Randall Buick GMC Cadillac team earned your five stars. Thanks, Dgtuck56!

October 24, 2023

THEY DID VERY GOOD FOR ME- THEY GOT ME A LOANER WHEN I NEED ONE THE MOST- THE SERVCIE WORK WAS COMPLETED ON TIME AS BEST THEY COULD DO WITH THE SUPPLY CHAIN THE WAY IT IS.THANK YOU TO KIRK FOR MAKING IT A More

by RELHOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIRK IN SERVICE
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Nov 08, 2023 -

Garber Randall Buick GMC responded

We're glad to know that Kirk and our team at Garber Randall Buick GMC Cadillac were able to provide you with a loaner when needed, and complete the service work on time. We appreciate your understanding regarding supply chain issues!

October 24, 2023

Tom and the team are always so great to work with. Professional, knowledgeable and so friendly. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Nov 08, 2023 -

Garber Randall Buick GMC responded

Friendly, helpful, and honest service is what our guests deserve and can always count on at Garber Randall Buick GMC Cadillac, so we’re glad to hear you received nothing short of that while working with our team. Thank you so much for sharing this glowing recommendation, and we wish you many safe travels ahead!

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