Back

Garber Randall Buick GMC

Canandaigua , NY

4.8
321 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
Contact Dealership

5375 Thomas Road

Canandaigua , NY

14424

Directions

By Type

Showing 321 reviews

May 11, 2024

A b c d e f g h I j k l m n o p a r s t u v w x y z More

by JON.MCNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

They always take good care of my car. They keep me well informed. I appreciate them and the fact they will add air whenever my tires need it free of charge. More

by TRAVELER-CED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Garber Randall Buick GMC responded

We're glad to know you've had positive experiences with us at Garber Randall Buick GMC Cadillac! Keeping your car in top shape is our priority. Thanks for the kind words and we'll continue providing great service, including that free tire air fill-up whenever needed!

May 10, 2024

As always service was on time, and the staff was very friendly. Work was completed promptly More

by HALMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Garber Randall Buick GMC responded

We're delighted to know you always receive on-time, prompt, and friendly service at Garber Randall Buick GMC Cadillac. Thanks for taking the time to share your positive experience!

May 10, 2024

Very kind associate took care of my repair in a timely fashion. Took 2 trips to get my repair done but that was due to ordering parts. Thank you! More

by PCURTIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Garber Randall Buick GMC responded

We appreciate your patience and understanding during the repair process at Garber Randall Buick GMC Cadillac. It's great to know our team was able to assist you efficiently! Safe travels ahead, and thank you for choosing us for your automotive needs.

May 04, 2024

Service with pleasant and knowledgeable staff, They went the extra mile for us ! Very pleased to have them service my vehicle. More

by awalters2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Garber Randall Buick GMC responded

We're delighted to know our team at Garber Randall Buick GMC Cadillac went the extra mile for you! Thank you for trusting us with your vehicle's service needs. We appreciate your feedback and look forward to serving you again in the future!

May 03, 2024

Needed leaking valve stem replaced, tire was ready when promised, very reasonable charge. Very happy. More

by DFRAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Garber Randall Buick GMC responded

We're glad to know that you had a positive experience with us at Garber Randall Buick GMC Cadillac. It's great to see your tire issue was resolved promptly and reasonably! Thanks for the review, we appreciate it.

May 02, 2024

I had a flat tire and they got me right in and taken care of. More

by SCOOTS0022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Garber Randall Buick GMC responded

It's great we could fix your flat and get you back on the road in no time at Garber Randall Buick GMC Cadillac. Thanks for sharing your positive experience!

May 01, 2024

I continually have issues with them not recognizing me in the system. I have three vehicles from them in the past 2 years. I also had service and they didn't inspect my vehicle and not 3 weeks later I have More

by MLIBERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Garber Randall Buick GMC responded

We're sorry to read about the recurring issues you've been facing with our system and service. We value your loyalty, so it's disappointing to know we haven't met your expectations recently. We hope that we can rectify this during your next inspection.

April 28, 2024

My Experience was great! Even though I was there for quite a few hours, they just flew by. Sam Macaluso attended to every need that there was. I am always delighted in how n More

by SPICEYCAT2001
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Garber Randall Buick GMC responded

We're so glad to know that your experience at Garber Randall Buick GMC Cadillac was a positive one! It's wonderful to see how much you appreciate our staff and the service they provide. Enjoy your 4th lease, we'll be here for any future needs!

April 28, 2024

I bought a brand new car and the check engine light came on. Had to take the car back. Waiting on it to get repaired and it's supposed to be new! More

by M.BATISTE
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Penna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Tomion
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Garber Randall Buick GMC responded

This is certainly not the impression we want our customers to have of their brand-new vehicles. We understand how frustrating it can be, but we are glad it's getting fixed. If there's anything else we can do for you please let us know.

...
8
...