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Garber Randall Buick GMC

Canandaigua , NY

4.8
326 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 326 reviews

July 24, 2024

Scott and guys are the best! They gave us a beautiful loaner for a couple hours to visit Canandaigua Lake while our car was being worked on. More

by BANDRESSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Colicchio
Jul 25, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear Scott and the team at Garber Randall Buick GMC Cadillac took great care of you. Thanks for sharing your experience!

July 23, 2024

See the USA in your Chevrolet, America doesn’t need MAGA again, go blue, again 2024 More

by BEDDINGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

The story about my car and all the repairs that needed done is too long to share however, Tom was always there to answer my questions and he saw through it to get the job done. Being able to have a courte More

by kljones321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your experience! We're glad Tom and the team at Garber Randall Buick GMC Cadillac could assist with your repairs and provide a courtesy car. We appreciate your feedback!

June 13, 2024

The salesman Joe Coyle went out of his way to help me into my new seirra. He was very helpful and patient with me . More

by GJJ7X24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Coyle ✅👍
Jun 14, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that Joe Coyle provided such helpful and patient service at Garber Randall Buick GMC Cadillac. Enjoy your new Sierra, and thanks for the great review!

June 09, 2024

Very courteous and professional. Always have had a great experience with the service department as anticipated. More

by SWM7783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your positive experience with our service department at Garber Randall Buick GMC Cadillac! We're glad to hear that our team consistently meets your expectations.

June 07, 2024

I'm always treated very well, and professionally, when I bring my car in for service! More

by ANNELHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Garber Randall Buick GMC responded

We're overjoyed to see the positive feedback! Thanks for choosing Garber Randall Buick GMC Cadillac!

June 07, 2024

I was very pleased with the attention and service I received. thanks very much Rick Case! More

by SWALKER40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Case
Jun 10, 2024 -

Garber Randall Buick GMC responded

We're happy to hear you were pleased with your experience at Garber Randall Buick GMC Cadillac. Thanks for taking the time to leave us a review!

June 06, 2024

They were quick and did a good job. The time they stated it would take and cost of service was spot on. . More

by millersteve86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Garber Randall Buick GMC responded

Thanks for the feedback! We're glad to hear our team at Garber Randall Buick GMC Cadillac met your expectations with quick and accurate service. We appreciate your support!

June 03, 2024

I have leased 3 cars with this dealership and this will be my last. My sunroof rattles and I was told the service department couldn’t hear it. They forgot to put dipstick back during an oil change and oil More

by BRITTANY7604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Macaluso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Garber Randall Buick GMC responded

Brittany, this is definitely not the level of service we aim to provide. I'd like to look into the sunroof and these issues for you again. Please reach out when you can so we can discuss further. Thank you.

June 01, 2024

Have a. waysgone beyond to take care of my needs.Will always find ways to accommodate. More

by JDRUNNER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Garber Randall Buick GMC responded

We're thrilled to see the positive feedback! Thanks for choosing Garber Randall Buick GMC Cadillac!

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