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Garber Randall Buick GMC

Canandaigua , NY

4.8
320 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 320 reviews

June 07, 2024

I was very pleased with the attention and service I received. thanks very much Rick Case! More

by SWALKER40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Case
Jun 10, 2024 -

Garber Randall Buick GMC responded

We're happy to hear you were pleased with your experience at Garber Randall Buick GMC Cadillac. Thanks for taking the time to leave us a review!

June 06, 2024

They were quick and did a good job. The time they stated it would take and cost of service was spot on. . More

by millersteve86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Garber Randall Buick GMC responded

Thanks for the feedback! We're glad to hear our team at Garber Randall Buick GMC Cadillac met your expectations with quick and accurate service. We appreciate your support!

June 03, 2024

I have leased 3 cars with this dealership and this will be my last. My sunroof rattles and I was told the service department couldn’t hear it. They forgot to put dipstick back during an oil change and oil More

by BRITTANY7604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Macaluso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Garber Randall Buick GMC responded

Brittany, this is definitely not the level of service we aim to provide. I'd like to look into the sunroof and these issues for you again. Please reach out when you can so we can discuss further. Thank you.

June 01, 2024

Have a. waysgone beyond to take care of my needs.Will always find ways to accommodate. More

by JDRUNNER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Garber Randall Buick GMC responded

We're thrilled to see the positive feedback! Thanks for choosing Garber Randall Buick GMC Cadillac!

May 30, 2024

It was a pleasure doing business with Garber Cadillac it's my fifth car there that I've purchased and they will be several more thank you More

by TILLACKCON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitiry Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hubler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fichera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Pollot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Reber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Raskind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Tomion
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Garber Randall Buick GMC responded

Thank you for your continued trust in Garber Randall Buick GMC Cadillac! We're delighted to hear that you've had such positive experiences with us and look forward to serving you again. Enjoy your new car!

May 25, 2024

I had an early morning appointment to service my Cadillac that I came in from Rush, NY. I was told that it would take about half a day to complete. My wife and I stayed around Canandaigua to look at the wa More

by SLESNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your experience. We apologize for the inconvenience and appreciate your feedback on our communication. We'll work to improve this aspect of our service to ensure a smoother process in the future.

May 23, 2024

Been buying vehicles from Randall & Farnsworth for over 55 years. This is my first time for Garbers up here I have used Garber GMC in Port St Lucie, Fla. And was very pleased More

by DSMITH3785
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Garber Randall Buick GMC responded

Thank you for your loyalty over the years and for choosing Garber Randall Buick GMC Cadillac this time! We're glad to hear you've had positive experiences with our team. Looking forward to serving you again in the future!

May 19, 2024

Mike was very good being new in his communication in servicing my vehicle - thank you :-) More

by ABRAUN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Reber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Farnsworth
May 24, 2024 -

Garber Randall Buick GMC responded

It's great to know Mike made your service visit at Garber Randall Buick GMC Cadillac and good and well communicated one. Thanks for the review!

May 19, 2024

Reasonable, courteous on time, fair. Did not try to sell me things I did not need. Even got a free wash job More

by JIMWEIS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with us at Garber Randall Buick GMC Cadillac. We always aim for fairness and punctuality, without any unnecessary upselling. Enjoy that free car wash!

May 11, 2024

A b c d e f g h I j k l m n o p a r s t u v w x y z More

by JON.MCNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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