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Garber Randall Buick GMC

Canandaigua , NY

4.8
326 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 326 reviews

September 28, 2024

Alexandria was superb at her job And I would highly recommend her for any others More

by KDR65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 30, 2024 -

Garber Randall Buick GMC responded

We're happy to hear you had a great experience with Alexandria at Garber Randall Buick GMC Cadillac. Thanks for recommending her!

September 26, 2024

Oil change and inkjet or cleaning, everything went as expected. Thank you for your service More

by SHERMENET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Garber Randall Buick GMC responded

Our team at Garber Randall Buick GMC Cadillac thanks you for the great feedback. We hope to see you again in the future!

September 25, 2024

I purchased a used Cadillac SRX from Dimitri @ Garber Randall Cadillac and the experience was superb. He was straightforward, professional, helpful and timely. I would highly recommend Dimitri if you'r More

by greg
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dmitiry Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Garber Randall Buick GMC responded

Greg, thank you for the glowing review! We're delighted to hear that Dimitri and Kirk provided such excellent service at Garber Randall Buick GMC Cadillac. We appreciate your recommendation and look forward to serving you again in the future!

September 22, 2024

We were very happy with the dealer and sales service. We would definitely do business again. More

by OSARK74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 27, 2024 -

Garber Randall Buick GMC responded

Happy customers make us happy! We look forward to assisting you next time at Garber Randall Buick GMC Cadillac, safe travels until then!

September 22, 2024

We are repeat customers at this dealership and will continue to for many years to come. Very happy with the dealer experience. More

by PHALINJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitiry Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Reber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Sep 26, 2024 -

Garber Randall Buick GMC responded

Thank you for being loyal customers of Garber Randall Buick GMC Cadillac! We're delighted to hear that you've consistently had positive experiences with us. Looking forward to serving you for many more years!

September 20, 2024

Great service. Friendly people and atmosphere. Quick service, they were ready for me when I arrived for my "wait for " oil change. More

by JJKDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Garber Randall Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Garber Randall Buick GMC Cadillac provided quick and friendly service. We appreciate your support and look forward to serving you again!

September 20, 2024

It was a great experience. They were very helpful and let me try a few different vehicles. He was very informative and made sure I was aware of a couple of things. Great ser More

by YOUNG.610
Recommend Dealer
Yes
Employees Worked With
Todd McCandless
Sep 23, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear you had a great experience at Garber Randall Buick GMC Cadillac! It's wonderful that our team was helpful and informative during your visit. Thanks for the kind words and enjoy your new vehicle!

September 18, 2024

There were a lot of unknowns with making a switch from gas to my first electric vehicle. Franklin and the Garber Team helped to make the switch seamless and worry free! He spent the time to answer my ques More

by JORDAN@DIXONSCHWABL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Farnsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin, Jebin
Sep 19, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that Franklin and the Garber Randall Buick GMC Cadillac team made your transition to an electric vehicle smooth and worry-free! Always feel free to reach out if you have anymore questions! Thanks for choosing us, enjoy your new ride!

September 16, 2024

A fuel related module went on my '21 Acadia and the vehicle was towed to the dealership where I purchased it, even though it was not the closest GMC dealership. It took just over a week to assess and More

by BRIANSKOCZYLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your experience. We apologize for the delay in assessing and repairing your vehicle. Your feedback is valuable to us, and we hope you'll consider giving us another chance in the future. If you have further concerns or questions, please feel free to reach out.

September 15, 2024

Todd was excellent. He was knowledgeable, personable, and thoughtful. Ben was helpful and attentive. Connor presented financial information. Thank you! Nice experie More

by RETIREDTEACH2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Tomion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd McCandless is an outstanding salesman. He was patient, knowledgeable and attentive.
Sep 18, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your positive experience with Todd, Ben, and Connor at Garber Randall Buick GMC Cadillac! We're glad to hear our team provided excellent service. Enjoy your new vehicle!

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