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Garber Randall Buick GMC

Canandaigua , NY

4.8
326 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 326 reviews

October 22, 2024

Sam was great to work with for the purchase and everyone in the sales office has been helpful with my growing electric car charging knowledge. The service section is always top notch and Kirk has always bee More

by CAROLGENECCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitiry Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Garber Randall Buick GMC responded

Carol, we're delighted to hear that Sam and Kirk provided such excellent service at Garber Randall Buick GMC Cadillac. Thank you for sharing your experience with us!

October 20, 2024

Rick Case was excellent to work with he knows his stuff. I would but from him again. More

by antique5657
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Case
Oct 25, 2024 -

Garber Randall Buick GMC responded

We're glad to hear you had a great experience with Rick Case at Garber Randall Buick GMC Cadillac. Enjoy your new ride and we look forward to seeing you when it's time for the next one!

October 15, 2024

Dmitiry was a please to work with. He understood what we were looking for in a new vehicle and delivered. More

by BETSYRUSSELLORR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitiry Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that Dmitiry provided such a pleasant experience at Garber Randall Buick GMC Cadillac. Thank you for sharing your feedback, and we hope you're enjoying your new vehicle!

October 10, 2024

They always do a great job on my car and everyone there make you feel welcomed when you walk in the door. More

by CBOYCE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that you consistently feel welcomed and receive great service at Garber Randall Buick GMC Cadillac. Thank you for your kind words, and we look forward to seeing you again!

October 04, 2024

I had to bring in my Cadillac for service and a recall. I asked for a loaner and was told none was available. My wife followed me in to drop off the car instead of me waiting. I received a call that day sa More

by SCANMAN1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirk Strickland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your experience. I apologize for the inconvenience with the loaner vehicle situation and any disruption it caused to your plans. We strive to provide a seamless service experience, and it seems we fell short this time. If there's anything further you'd like to discuss or if there are other concerns, please feel free to reach out.

October 01, 2024

Kelsey was absolutely wonderful to work with, she went above and beyond to make sure I ended up with exactly what I wanted in a vehicle More

by MANDY.SHOTWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Willis
Oct 02, 2024 -

Garber Randall Buick GMC responded

Mandy, we're delighted to hear that Kelsey provided such exceptional service at Garber Randall Buick GMC Cadillac. Enjoy your new vehicle!

October 01, 2024

I was given false information about the truck. I was told the tires had a little chip to them when in reality all four were out of balance and two needed to be replaced. Am still working with Mike More

by BIGB_96
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Garber Randall Buick GMC responded

We apologize for the inconvenience and miscommunication regarding your truck. It's disappointing to hear about these issues, but we're glad you're working with Mike and Steve to resolve them. If there's anything further we can do to assist you or improve your experience, please don't hesitate to reach out.

September 29, 2024

Had some maintenance that needed to be done on my 2022 GMC 2500 HD everything was completed as promised with no issues. More

by CATSRUS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Garber Randall Buick GMC responded

Thanks for trusting Garber Randall Buick GMC Cadillac with your 2022 GMC 2500 HD! We're glad to hear everything was completed as promised. Safe travels!

September 29, 2024

Todd asked me pertinent questions about why I was looking at purchasing the Buick Encore and going with my daughter and me for a test ride to see how the car drove and Connar talked with me and Melissa about More

by SUESMITH01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Candless, Connor and Gary
Sep 30, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your experience! We're glad Todd, Connar, and Gary provided excellent service at Garber Randall Buick GMC Cadillac. Enjoy your new Buick Encore!

September 28, 2024

This is the second car we have purchased from this dealership. Steve Voll was our sales person each time and he has made the buying process seamless. Thank you, Steve! More

by RMBARBER07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Voll
Sep 30, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that Steve made your second purchase with Garber Randall Buick GMC Cadillac seamless. Thanks for choosing us again!