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Garber Randall Buick GMC

Canandaigua , NY

4.8
326 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 326 reviews

November 03, 2024

Terrible customer service. I called to see if a truck was available. I was told yes but are you interested in looking at others as well. I said sure but its available? The empl More

by m.stevens1210
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Benjamin Tomion
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Garber Randall Buick GMC responded

I'm sorry to hear about your experience, M. Stevens. It sounds like there was a miscommunication regarding the truck's availability, and I apologize for any inconvenience this caused you. We strive for transparency with our customers and would appreciate the opportunity to make it right if you're willing to reach out directly.

November 02, 2024

Great Experience with GMC Garber Randall and with Dimitri Akselrod. Helped with location of prefered car. More

by Jam717590@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dmitiry Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that Dimitri and the team at Garber Randall Buick GMC Cadillac provided you with a great experience! Thank you for choosing us, and we hope you're enjoying your new car.

November 02, 2024

I was extremely satisfied with my experience at Garber Randall. Everyone was very friendly and helpful. More

by LALEW59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitiry Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear you had a satisfying experience with our team at Garber Randall Buick GMC Cadillac! Thank you for the kind words, and we look forward to serving you again in the future.

November 02, 2024

Good service deal went smoothly with attention paid to not waste my time sitting around More

by KGOODY21026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Reber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Garber Randall Buick GMC responded

Happy customers make us happy! Thanks for choosing Garber Randall Buick GMC Cadillac!

November 02, 2024

Great experience overall! I received great service and the team was very knowledgeable and supportive! More

by ERINDALY50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear about your positive experience with the team at Garber Randall Buick GMC Cadillac! Thank you for sharing your feedback, and we hope you're enjoying your new vehicle.

November 02, 2024

Great Service—sales rep was great. Took care of everything in a timely manner. Finance rep was great too. More

by Jeff Tomion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Tomion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Garber Randall Buick GMC responded

Jeff, we're delighted to hear that our team at Garber Randall Buick GMC Cadillac provided you with great service! Thank you for sharing your experience and choosing us.

October 30, 2024

As a widow, oil change, rotating of tires, are all new experiences for me. From making the appointment to actually having the work done, everyone was kind and professional. I sat in the waiting area for More

by CTCTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Garber Randall Buick GMC responded

We're so pleased to hear that your experience at Garber Randall Buick GMC Cadillac was comfortable and professional. Our team is always here to assist you with any of your vehicle needs. Thank you for choosing us!

October 30, 2024

They're always professional and the customer service from everyone is alway top notch . their always accommodating and professional More

by JPK5167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Garber Randall Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Garber Randall Buick GMC Cadillac consistently provides top-notch service. We appreciate your support and look forward to serving you again in the future!

October 28, 2024

My first time buying from Garber and it went very well. Mat was great to work with. And the delivery of the vehicle was quick too. More

by JBERNER13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that your first experience with Garber Randall Buick GMC Cadillac was a success and that Mat provided excellent service. Enjoy your new vehicle!

October 23, 2024

everyone was very friendly and informative. Things were done right on time. San and Gary were very helpful. More

by SMART2987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your experience with us at Garber Randall Buick GMC Cadillac! We're glad to hear that San and Gary provided friendly and timely service. We appreciate your feedback!

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