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Garber Randall Buick GMC

Canandaigua , NY

4.8
326 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 326 reviews

December 02, 2023

Sam Macaluso did a fantastic job. He was professional and courteous. I wanted a particular truck and he went the extra mile and found it. I appreciate the effort he made. I will recom More

by SNAPONJOE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Garber Randall Buick GMC responded

We're so glad to know that Sam went the extra mile for you at Garber Randall Buick GMC Cadillac! It's great hearing how much his efforts were appreciated. Thank you for your recommendation and enjoy your new truck!

December 02, 2023

Exemplary service, friendliness and comfort is provided at Randall! Thank you for going the extra mile. More

by C3MEDIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Garber Randall Buick GMC responded

We're delighted to know you had an exemplary experience at Garber Randall Buick GMC Cadillac! Our team always strives to go the extra mile for our customers. Thanks for your kind words and we look forward to serving you again in the future!

December 02, 2023

I have been coming to this dealership since 1972 and always have a great experience. Thank you! More

by FROGS2GO22
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Garber Randall Buick GMC responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Garber Randall Buick GMC Cadillac team can do to help you, please don’t hesitate to ask!

December 01, 2023

I always have great customer service at Randall. I don’t take my Cadillac anywhere else to be serviced More

by AFORNARI2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Garber Randall Buick GMC responded

We're so glad to know that you've had consistently great service experiences with us at Garber Randall Buick GMC Cadillac. We appreciate your loyalty and look forward to continuing our relationship!

December 01, 2023

Friendliness, knowledge and customer care has kept me coming back to Randall Buick (now Garber) for over 20 years. GMC excellence at it's finest! More

by CHERYL_CICERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fichera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Reber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Tomion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Garber Randall Buick GMC responded

We're so grateful for your loyalty over the years! It's wonderful to know that our team at Garber Randall Buick GMC Cadillac has consistently provided you with friendly, knowledgeable service. Here's to many more years of excellence together!

November 30, 2023

I would definitely recommend Garber Randall to everyone I know. It was a great buying experience for sure More

by MVIENNA33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Farnsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fichera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Tomion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Garber Randall Buick GMC responded

MVIENNA33, we're so glad to know you had a great buying experience at Garber Randall Buick GMC Cadillac. Thanks for recommending us!

November 29, 2023

Been buying over there for almost 30 years and never have. I had a bad experience and excellent dealership to deal with. More

by JGEISE1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Garber Randall Buick GMC responded

We're so glad to have had your trust for nearly 30 years at Garber Randall Buick GMC Cadillac! Thanks for sharing this positive feedback and here's to many more great experiences with us.

November 29, 2023

Micheal was great. Called and gave me an update on progress of the repairs. The only concern I had is that I feel that I got the impression that the parts that were n More

by JPOWERS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Garber Randall Buick GMC responded

Thanks for your feedback! We're glad to know that Michael and our mechanics at Garber Randall Buick GMC Cadillac were able to assist you effectively. Apologies if there was any misunderstanding about the parts availability, we'll work on improving communication in future.

November 29, 2023

Service department is awesome. Always do a great job in a timely manner. Kirk always keeps me up to date with everything going on with the car. More

by DSTAVALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Farnsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Tomion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny Fornitaro
Dec 29, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that our service department at Garber Randall Buick GMC Cadillac has been able to provide you with timely and efficient services. It's great hearing Kirk keeps you well-informed about your car! Thanks for the review!

November 29, 2023

Great fast service. Very good communications. Service department always takes great care of customers. Highly recommended More

by EDHEMMINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Garber Randall Buick GMC responded

Thanks for the high recommendation, EDHEMMINGER! We're glad to know our service department at Garber Randall Buick GMC Cadillac is taking good care of you.

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