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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
482 Reviews
Call Service Center (585) 334-1600

482 Reviews of Garber Automotive Porsche Audi - Service Center

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March 03, 2024

I can always get a quick appointment and the service staff is so thorough. They go over what they will be doing and the cost before even taking my vehicle. Always pleased with the service. More

by jhawkins731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
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Apr 10, 2024 -

Garber Automotive Porsche Audi responded

Thanks for the positive feedback! We're glad to know our service team at Porsche Audi Rochester has been able to provide you with thorough and prompt assistance.

February 28, 2024

If you make the survey a hassle and make me type stuff, you get this. More

by ELIPHICIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who that person is
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Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're sorry you found the survey to be a hassle, but we appreciate your five-star recommendation.

February 28, 2024

Paul and team are great. Got me in and out super fast. And were able to schedule me in on a short notice. More

by ALLAN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know Paul and our team at Porsche Audi Rochester were able to accommodate you on short notice and provide a quick service. Thanks for sharing your experience!

February 23, 2024

Chris Dean was my service manager. The intake process was easy, they were able the take the car on the date I requested in the process was completed to my full satisfaction within one More

by JOHN@HEVERONCPA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Report | Print
Apr 10, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know that Chris Dean and our team at Porsche Audi Rochester were able to provide you with an efficient service experience. Thanks for choosing us, we appreciate your positive feedback!

February 03, 2024

I have total trust in the analysis and service at Garber Porsche dealership. The techs are highly skilled and the service manager (Paul D'Aries) is very professional. Hence, after my 1st Porsche ('07), Caym More

by DXBMCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Report | Print
Feb 15, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know that you trust our team at Porsche Audi Rochester for your vehicle needs. It's great to learn about your satisfaction with the service provided by Paul and his team, as well as with both of your Porsches! Thanks for choosing us again!

February 03, 2024

Top notch service! My car was ready before the time you told me, and was done beyond my satisfaction. More

by THEOBRIENFIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Report | Print
Feb 15, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know that you had a top-notch experience with us at Porsche Audi Rochester! It's great to see your satisfaction with the timely and quality service. Thanks for sharing this positive feedback!

January 31, 2024

GARBER is an exceptional dealership, especially the repair facility. They will fit you in an emergency and provide exceptional service. More

by ACASON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
Report | Print
Feb 12, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know you had an exceptional experience at our repair facility here at Porsche Audi Rochester. We always strive to provide top-notch service, especially in emergency situations. Thanks for the review!

January 27, 2024

Chris Dean is an excellent service advisor. He is knowledgeable, personable and honest. I trust his advice and judgment. More

by LSTACY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Report | Print
Feb 09, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know that Chris Dean provided you with excellent service at Porsche Audi Rochester. Trust and honesty are key, so it's great to see he hit the mark for you! Thanks for your review.

January 27, 2024

Smooth in and out, did the warranty work without any issues. Provided a sweet loaner car as well! More

by THEODOR_KAUFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Garber Automotive Porsche Audi responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Porsche Audi Rochester!

January 19, 2024

Paul took great care of me and was very helpful. Got me in and out exactly as promised. More

by DALE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Report | Print
Feb 01, 2024 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche Rochester, we appreciate your positive feedback!

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