Garber Automotive Porsche Audi - Service Center

Excellent service Very friendly,and professional. Needed a loner car. They supplied a new vehicle that was clean and comfortable. Fresh coffee and Danish was a nice tou Very friendly,and professional. Needed a loner car. They supplied a new vehicle that was clean and comfortable. Fresh coffee and Danish was a nice touch. More

Amazing From the time I called to make the appointment to picking up my car the whole process was entirely easy. I dealt with Zach who went above and beyond w From the time I called to make the appointment to picking up my car the whole process was entirely easy. I dealt with Zach who went above and beyond with customer service. I happy to be a repeat Audi Rochester customer. Thank you. More

Recall and warranty Carmen was extremely efficient and professional. Great service experience. Every detail, down to the smallest of concerns was addressed. Can not thin Carmen was extremely efficient and professional. Great service experience. Every detail, down to the smallest of concerns was addressed. Can not think of anything to improve. More

Just what you would expect from a Porsche shop. Able to make an appointment at the last minute. Very fast turnaround. My Cayenne looked like it was detailed when I got it back. Seamless! Able to make an appointment at the last minute. Very fast turnaround. My Cayenne looked like it was detailed when I got it back. Seamless! More

Always First Rate Porsche service team at Garber is always great to deal with. They ensure it is done right the first time and ensure the it is done in a timely fashio Porsche service team at Garber is always great to deal with. They ensure it is done right the first time and ensure the it is done in a timely fashion. Would highly recommend having service done at Garber. More

Excellent The people at Garber have never disappointed me. They are honest and clear about the condition of your car and do exactly what is needed to resolve th The people at Garber have never disappointed me. They are honest and clear about the condition of your car and do exactly what is needed to resolve the problem. The people are cordial and professional in their interactions with clients. I always appreciate that level of support. More

Local experience great, brand experience much less so Garber/Porsche care for me as a customer. Unfortunately, Porsche of North-America is a more difficult problem. It took quite some complaining before t Garber/Porsche care for me as a customer. Unfortunately, Porsche of North-America is a more difficult problem. It took quite some complaining before they located a mat for calibrating cameras (on a brand-new vehicle!) and promised to ship it to Garber. Stay tuned... More

55,000 mile checkup, NYS Inspection, Recall Service was fine but for the fuel pump recall they needed to dump gasoline from my tank before doing work. They dumped a lot my fuel tank was almost Service was fine but for the fuel pump recall they needed to dump gasoline from my tank before doing work. They dumped a lot my fuel tank was almost full and it went down two notches on the gauge. I feel they should have told me in recall to not have more than half a tank of gas when coming in for service or replaced the fuel they dumped to do the service. At almost $3 a gallon for the high test calculated I lost at least $10 worth of fuel. More

generally good experience Friendly staff. however, i would have liked a little more of an explanation as to what the 45,000 service check actually covers. Having said that the Friendly staff. however, i would have liked a little more of an explanation as to what the 45,000 service check actually covers. Having said that the staff was welcoming and helpful. I had asked for a loaner while my car was in for service. Everything was prepared and ready for me to take the loaner on the road. A generally good experience More

Audi!! my first service visit was just as great as my experience buying my first audi. seamless and comfortable. i could have my car serviced at an audi de my first service visit was just as great as my experience buying my first audi. seamless and comfortable. i could have my car serviced at an audi dealership closer to my home in buffalo but decided to return to audi of rochester. i will come here for regular service all the time. see you next year!! More