Garber Automotive Porsche Audi - Service Center

Excellent customer service. Audi Rochester always provides excellent customer service, that is why I keep coming back and recommend this dealership to friends. I have leased two Audi Rochester always provides excellent customer service, that is why I keep coming back and recommend this dealership to friends. I have leased two Audi's through this dealership and just purchased the second leased vehicle and plan on continuing to drive 2 hours to Audi Rochester for service rather than use my local Audi dealership. More

Cordial, efficient and informative The focus was on me, the customer, having been in the retail business for many years I learned that the experience was where the magic happened. The The focus was on me, the customer, having been in the retail business for many years I learned that the experience was where the magic happened. The customer experience is #1. Thank you More

Friendly efficient service The customer service was friendly and engaging which made the experience of using part of my Weekend day off for my service less of a hassle. The wor The customer service was friendly and engaging which made the experience of using part of my Weekend day off for my service less of a hassle. The work was good as always. More

Porsche Service Advisor and Mechanic are the tops! Paul D'Aries is reliable, honest and hard working as the Porsche Service Advisor, and I can always count on him following through with the requested s Paul D'Aries is reliable, honest and hard working as the Porsche Service Advisor, and I can always count on him following through with the requested service. Mike Caezza is ultimately reliable and talented. I trust him with my unique cars and he always does the fine detailed work that I would do myself when approaching a job. More

Outstanding dealership! As always, my experience with Garber Audi is aa 10+++++. The waiting area and amenities provide an additional outstanding customer experience - free As always, my experience with Garber Audi is aa 10+++++. The waiting area and amenities provide an additional outstanding customer experience - free wifi, workstations, fresh coffee and refrigerated beverages, a wide variety of snacks. Given the amount of work that the vehicle needed (35k mile service, 2 recall repairs, inspection, interior/exterior clean-up) I was amazed at how quickly everythiing was completed and I was back on the road. More

Wonderful Service- Superb team of advisors Called in yesterday while I was in the area to inquire about some issues I was having. The service team not only got me in immediately, they had a lo Called in yesterday while I was in the area to inquire about some issues I was having. The service team not only got me in immediately, they had a loaner available so I could get to another meeting. Carmen is fabulous as was the service technician that handled my car. More

Couldn't be happier. First of all, David MacAloose and Tony Srye are awesome and an absolute pleasure to work with. Carmen Quatro helped me with my 15,000 mile service First of all, David MacAloose and Tony Srye are awesome and an absolute pleasure to work with. Carmen Quatro helped me with my 15,000 mile service on my car and to this day I have not had a better customer service experience- anywhere. He was extremely knowledgeable, one of the most professional and courteous people I have ever met, and went well above and beyond the call of duty to make sure that my car was finished and given back to me. I can't thank Carmen and the whole Garber team enough, and I can't wait to continue being a customer. More