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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
482 Reviews

482 Reviews of Garber Automotive Porsche Audi - Service Center

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May 26, 2017

Quick, easy and precise Zach took care of everything expertly. He kept me apprised of the progress, and made sure my loaner vehicle was clean, filled with fuel and ready. More

by drkeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Burke
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for sharing your experience. I am glad Zach was so helpful. Kevin I Parker, General Manager/Managing Partner

May 26, 2017

A perfect ten! Thorough, professional and very considerate of my needs and concerns. I'm so very pleased to be able to count on the Rochester Audi team to take care More

by Satisfied Client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. We appreciate you sharing your experience. Kevin I Parker, General Manager/Managing Partner

May 25, 2017

Professional, helpful, honest, friendly This is my first Audi and it will not be my last. I have had a great experience throughout the purchase and the servicing of my car. More

by KH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service desk, I forgot his name. Red beard, friendly, helpful
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

May 21, 2017

Top Notch! I recently had my 55K service performed my '13 TTRS. Great service, great communication and attention to detail. Thanks to everyone that made this an More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your 55K service. I am glad to hear the visit went well. Kevin I Parker, General Manager/Managing Partner

May 21, 2017

Customers matter I felt like I was a priority to the service team. They made an appointment time that was convenient and provided beautiful loaner cars. The car was wa More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle andzachary
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for sharing your service visit with others. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

May 16, 2017

Prompt, Thorough, and Professional! Just came in to have winter wheels and tires removed and stored at the dealership and have my summer wheels and tires rotated and installed! Got a ch More

by TinyNoses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My salesman ( Dave MacLoose, service team (Erin), Tony ( the Manager )
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your Audi vehicle and service. I am glad you got to visit with our team while in for service. Kevin I Parker, General Manager/Managing Partner

May 16, 2017

Oil change and NYS inspection This was my second visit and just like the first I find the service to be spot on. Very friendly and responsive and timely with the appointment. I w More

by CabrioS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your service. I am glad to see that we have continued to be consistent in the customer service we provide. We hope you enjoying our customer lounge and amenities. Kevin I Parker, General Manager/Managing Partner

May 14, 2017

Excellant !!! Hello- I have given an excellant review because Zach was very professional but also very approachable. A perfect combination. He was very passionate i More

by Dirty1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach(dealt with him personally at shop) Danelleand Aaron spoke to on phone. All Excellant service team.
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for being a part of the Audi Rochester family and for sharing your experience with our staff to others. You are correct that Zach is a great asset to our team and we appreciate everything you have said about our staff and our dealership. We value your business and cannot thank you enough. Kevin I Parker, General Manager/Managing Partner

May 13, 2017

Great like always Porsche of Rochester is always top on my list from sales to service. I am there for normal service and also when purchasing a car. Paul is always at t More

by Krylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Daries
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester. I am glad you enjoy working with Paul D'Aries. We is a value to our dealership. Kevin I Parker, General Manager/Managing Partner

May 12, 2017

Great Service Team is always so friendly and professional. Excellent communication and follow up as well. Makes is a very easy process every time I need to visit More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Swain
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester. We are very appreciative of the kind words for our staff and the feedback on your visit. Thank you again Kevin I Parker, General Manager/Managing Partner

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