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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
482 Reviews

482 Reviews of Garber Automotive Porsche Audi - Service Center

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June 02, 2017

Professionals in Every sense! I consistantly met with a 100% professional team that efficiently and honestly handles my repair needs and maintenance questions. It's extremely valu More

by Dude101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach & Michael
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Than you for choosing Audi Rochester for your service and for sharing that experience with others. We appreciate the kind words for our staff. Kevin I Parker, General Manager/Managing Partner

June 02, 2017

Fix/check sounds from exhaust system They found the problem and fixed the most pressing issue. The exhaust baffle system needs to be fixed but I am holding out as it is very expensive. More

by Enoph1le
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 01, 2017

Annual service, quick in and out Straightforward, gave me heads up about a small leak from a possibly dried out (over winter) gasket. All good. Nice waiting area, TV remote to mute i More

by Edwards Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche of Rochester for your vehicle service. I am glad the visit went well. Kevin I Parker, General Manager/Managing Partner

June 01, 2017

Minor Issue, No Problem My salesman continues serve well after the sale is done. Minor abrasion in clear coat on hood fixed! These are little things, that makes me happy. More

by Eric Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave McAloose
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. I am glad you enjoyed working with David. Kevin I Parker, General Manager/Managing Partner

June 01, 2017

Warranty Issue Resolved - No Hassles My new A6 had a vibration while braking. Having never dealt with this dealer before, I was afraid I'd get the usual "no problem found" or "normal ope More

by Anthony Syracuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for allowing Audi Rochester service the opportunity to earn your business. I am glad the service visit went well and you were able to have a loaner while the work was being completed. Kevin I Parker, General Manager/Managing Partner

May 31, 2017

35k service excellent support, explanation and follow up, never have any issues in scheduling or the quality of the service, detailed walkthrough of services perf More

by kkalwak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Porsche and Audi Rochester for your vehicle service. I am glad you enjoyed the experience. Kevin I Parker, General Manager/Managing Partner

May 31, 2017

part one oil consumption test Oil consumption has worsened, need to find the cause while car is under CPO warranty; part 2 test to be performed next visit after warning light comes More

by Wayne Frisinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danelle
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester and for sharing your experience. Kevin I Parker, General Manager/Managing Partner

May 30, 2017

repair and oil change The service was over the top. Your team has that, we will take care of you attitude. Not just the individual that was in direct contact with me but More

by kevincannan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I apologize I forgot his name
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service. We appreciate your business and thank you for sharing those kind words for our staff. Kevin I Parker, General Manager/Managing Partner

May 28, 2017

Excellent Detailing I don't know where else you can get your car detailed and get a loaner for the day. Great job. Pleasure dealing with Zach, Carmen, and Danelle. More

by jr585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach & Carmen
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your vehicle service visit. We are glad the service went well! Kevin I Parker, General Manager/Managing Partner

May 27, 2017

Great job Great service, great people!car is back on the road for the summer and needed tires, oil change and some recall updates as well as a standard service More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Gendron, I cannot remember the service managers name, gentleman with a bread. Shawn will know his name but he was fantastic as well!
Jul 24, 2017 -

Garber Automotive Porsche Audi responded

Thank you for choosing Audi Rochester for your service. I am glad we helped get your vehicle back on the road for summer! Kevin I Parker, General Manager/Managing Partner

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