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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
482 Reviews

482 Reviews of Garber Automotive Porsche Audi - Service Center

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August 15, 2024

Chris Dean was very helpful and I appreciate him staying on top of my order More

by cmkalinski
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Aug 16, 2024 -

Garber Automotive Porsche Audi responded

It's fantastic to hear Chris Dean was helpful with your order. Thanks for choosing Porsche Audi Rochester!

August 14, 2024

They were awesome! I brought my car in and they had it done in less than 2 days. They fixed everything that needed fixing. They communicated everything great to me and More

by RSCHALGE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean, Matt Braun
Aug 16, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to hear about your positive experience at Porsche Audi Rochester! It's great that our team could get everything fixed quickly and keep you well-informed. Thanks for sharing your feedback!

August 06, 2024

Appreciaated very much the honest cost assesment Paul Palmer shared with me regarding cost to repair my older vehicle. More

by ECJ1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Paul Palmer
Aug 07, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear Paul provided you with an honest cost assessment at Porsche Audi Rochester. Thanks for sharing your positive experience!

August 04, 2024

Great service and helped me get three services done at once. And were able to give decent discount More

by SPATEL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Aug 07, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear your service visit went great at Porsche Audi Rochester. It's awesome our team could give you a discount as well! Thanks for sharing!

August 01, 2024

I recently contacted Audi of Rochester to have my car serviced, only to be told they cannot work on it because it is over 10 years old. This was quite shocking considering the car was over $100,000 when More

by adam
Recommend Dealer
No
Employees Worked With
Not Sure
Aug 01, 2024 -

Garber Automotive Porsche Audi responded

Adam, we strive to support all Audi owners and care about all of our customers. While we understand your frustration, it has been our policy for several years not to service vehicles ten years or older unless they have a good service history with us.

July 29, 2024

Chris was able to get me right In. Great communication, quality workmanship, and reasonable turnaround time. Couldn’t be more pleased with the service experience. More

by Jim F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Service Dept.
Jul 30, 2024 -

Garber Automotive Porsche Audi responded

Jim, we're delighted to hear that Chris and the Porsche Audi Rochester team provided such a positive service experience for you. Thanks for sharing your feedback!

July 27, 2024

Zach was very helpful & responsive! He was knowledgeable & patient. I look forward to my next visit! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 29, 2024 -

Garber Automotive Porsche Audi responded

Michelle, we're delighted to hear that Zach provided such helpful and responsive service at Porsche Audi Rochester. We look forward to welcoming you back soon!

July 21, 2024

Paul D'Aries was straight forward on how to service Macan T Job was done in a timely manner You have a sense that employees are a good group of people !!! More

by BRUCWINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D'Aries
Jul 22, 2024 -

Garber Automotive Porsche Audi responded

Thanks for sharing your positive experience with Paul and the team at Porsche Audi Rochester! We're glad to hear everything was handled efficiently.

July 05, 2024

Garber service is second to none. Quick check-in, knowledgeable, and friendly staff. The car was serviced, washed and ready on time. More

by RGANGEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 05, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to hear that you had a seamless experience with our team at Porsche Audi Rochester. Thanks for the great feedback!

June 28, 2024

All went well from drop off to completion. Thanks for your guidance and service. Peter More

by PETER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure it was a month ago
Jun 28, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear your service visit went well at Porsche Audi Rochester. Thanks for taking the time to share this great experience!