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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
482 Reviews

482 Reviews of Garber Automotive Porsche Audi - Service Center

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September 14, 2024

Paul in Service has been great to work with. Keeps me informed of the issues and answers all questions. Great job! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Zach
Sep 18, 2024 -

Garber Automotive Porsche Audi responded

JD, we're delighted to hear that Paul provided excellent service at Porsche Audi Rochester. Thanks for sharing your positive experience!

September 10, 2024

Excellent service and help during my recent Porsche service. Everything thing was done well. I done work for long years and have been pleased each time. More

by KTHANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Leary. Porsche service
Sep 11, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to hear that you've consistently had excellent service experiences with us at Porsche Audi Rochester. Thank you for your continued trust and support!

September 10, 2024

Same great service at Rochester Porsche. A/C wasn’t working and they filled the system with Freon. All good now. More

by JLGVH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team - Paul
Sep 13, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear that our team at Porsche Audi Rochester could get your A/C working again! Thanks for sharing your positive experience with us.

September 03, 2024

Performed first year service inspections and oil change. Got the car back washed and ready to go! More

by STEVE@REDSTONEBUILDERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
Sep 06, 2024 -

Garber Automotive Porsche Audi responded

Thanks for sharing your great experience at Porsche Audi Rochester! Let us know if there's anything else we can do for you!

August 31, 2024

Service was fast and painless. Managed to do everything by phone/text so that car could get service and be ready to pick up all in off hours. Communication was outstanding includin More

by CATHERINEHUMPHREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 06, 2024 -

Garber Automotive Porsche Audi responded

Catherine, we're delighted to hear that our team at Porsche Audi Rochester provided fast and seamless service for you. Thanks for highlighting the excellent communication and convenience!

August 30, 2024

I paid Garber $40 for a $10 wiper blade when I was at the Service Department for an NYS inspection. I was told that if I left Garber and bought the wiper blade elsewhere on my own for a reasonable price, I w More

by Dante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Aug 30, 2024 -

Garber Automotive Porsche Audi responded

Dante, I'm sorry to hear about your experience with the wiper blade pricing. We strive for transparency and fairness in our services. If you'd like to discuss this further or have any other concerns, please reach out directly.

August 30, 2024

Chris Dean was outstanding. I got in quickly, a loaner was provided, and my recall repair was completed within 24 hours. Top notch customer service! More

by multisport4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Sep 04, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to hear that Chris Dean provided top-notch service and made your experience at Porsche Audi Rochester seamless. Thanks for sharing this positive feedback!

August 22, 2024

Professional service from start to finish. From scheduling, to communication, to service completed, to Uber to and from my office, Garber did a great job. . More

by fritz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Garber Automotive Porsche Audi responded

Thank you for sharing your experience! We're delighted to hear that our team at Porsche Audi Rochester provided professional service from start to finish. We appreciate your support and look forward to serving you again in the future!

August 22, 2024

Everything was great. Thservice was done in the time limit suggested a d the video was helpful. More

by CANDLFRPT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Aug 23, 2024 -

Garber Automotive Porsche Audi responded

We're thrilled to see the positive feedback! Thanks for choosing Porsche Audi Rochester!

August 17, 2024

Easy scheduling for routine maintenance Good service and advice from Zachary Comfortable place to wait and work More

by Djr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Aug 19, 2024 -

Garber Automotive Porsche Audi responded

Thank you for sharing your experience! We're glad to hear that Zachary and the Porsche Audi Rochester team provided good service and made your visit comfortable. We appreciate your feedback!

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