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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
482 Reviews

482 Reviews of Garber Automotive Porsche Audi - Service Center

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November 18, 2023

Zach was amazing and took care of all of my audi service needs. He was consistent in providing me with updates throughout the day. More

by JOHN_CULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
Dec 12, 2023 -

Garber Automotive Porsche Audi responded

John, it's great to know that Zach was able to meet your Audi service needs at Audi Rochester. We appreciate the positive feedback and look forward to assisting you in the future!

November 18, 2023

A very pleasant experience in the service department. They are quick to greet you, very friendly and helpful. The waiting area is comfortable and allows for various types of seating (in case you brought More

by robinjennings3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Garber Automotive Porsche Audi responded

Robin, we're glad to know you had a pleasant experience with our service department at Audi Rochester. We aim for quick and friendly service while providing a comfortable waiting area. Thanks for the positive feedback!

November 17, 2023

Friendly, efficient customer service desk representative and technician. Comfortable waiting room. Timely updates on service status. Thorough review of service results. More

by BOATINGBOUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Dec 12, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you found our customer service and technicians at Audi Rochester friendly and efficient. We strive for comfort, timely updates, and thorough reviews of services. Thanks for the positive feedback!

November 16, 2023

My appointment for inspection was on time and extremely efficient. Thanks to Zach and the whole Garber team. More

by MHURLEY14450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Dec 11, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know your appointment went smoothly and efficiently! Zach and the rest of our team at Audi Rochester appreciate your positive feedback. Thanks for choosing us!

November 16, 2023

Unlike many dealerships in my city, Garber is one of the few that are completely honest and above board. I know this because I have bought mini cars from mini dealerships in this dealership really treats ev More

by BOB@EMHEALER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Trask, Chris Dean
Dec 11, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that you've had such a positive experience with us at Garber Porsche Audi Rochester. We pride ourselves on our honesty and customer service, so it's great to see this reflected in your review. Thanks for choosing us!

November 16, 2023

Service was very goo. Staff was very accomodating and freindly. Easy to work with and informative More

by RHF1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Dec 11, 2023 -

Garber Automotive Porsche Audi responded

Thanks for sharing your positive review with us. It makes us happy to see that our team is providing our customers with informative services that help you get what you need. See you next time! - The Audi Rochester Team

November 16, 2023

Todd and Paul in Service are always great with follow up and make my Porsche service experience 5 stars . Thank you ,Ron More

by VONRON729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Dec 11, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that Todd and Paul have been able to provide you with a 5-star service experience at Porsche Rochester. Thanks for the shout-out, Ron! Safe travels in your serviced Porsche.

November 15, 2023

Driving 1+ hour past my closest dealer to use Garber Audi. West Herr Audi has been nothing but a nightmare for the past 10 years I’ve tried to buy/service cars there. thank you Garber! More

by DALEX0
Recommend Dealer
Yes
Employees Worked With
Service
Dec 06, 2023 -

Garber Automotive Porsche Audi responded

We're so glad to know that you find our service worth the drive! Our team at Audi Rochester is always here to provide a great experience. Thank you for choosing us over the years, we appreciate your support!

November 15, 2023

Pleasant experience,work performed as expected and explained. Overall very satisfied with the work performed. More

by QUETSCH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a pleasant experience and are satisfied with the work performed at Porsche Audi Rochester. Thanks for sharing your feedback!

November 14, 2023

I had a lovely experience! Paul was pleasant and my car saw complete earlier than expected. More

by MONICA.DESIGNGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Audi Service
Dec 05, 2023 -

Garber Automotive Porsche Audi responded

Here at Porsche Audi Rochester, we always value and appreciate our customers' feedback. Thank you, MONICA.DESIGNGIRL!

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