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Garber Automotive Porsche Audi - Service Center

Rochester, NY

4.9
482 Reviews

482 Reviews of Garber Automotive Porsche Audi - Service Center

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November 28, 2023

Audi was very informative with the service they did today. All went smoothly. Thank you More

by KSCHU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Garber Automotive Porsche Audi responded

Thanks for sharing your positive review with us. It makes us happy to see that our team is providing our customers with informative services. See you next time! - The Audi Rochester Team

November 26, 2023

Everything went smoothly for a check engine. Problem found, fixed and still under warranty. Zach as always was a pleasure to work with. My only issue was I had to wait 2 weeks for a loaner, I gu More

by CCMEAGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 26, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that your check engine issue was resolved smoothly and under warranty at Porsche Audi Rochester. We appreciate the patience you showed during our busy tire changing season, we'll work on improving loaner availability for future visits. Thanks for sharing your experience!

November 25, 2023

Fast easy inspection. Drop off service went very well. Car was completed same day service. More

by ELLISON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Garber Automotive Porsche Audi responded

We are so happy that our Porsche Rochester team earned your five stars. Thanks, Ellison1!

November 23, 2023

As usual the service department went above and beyond. On very short notice they were able to get my A6 back on the road for a week long road trip. Paul is a pleasure to work with. More

by JHBOLENDER1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Dec 20, 2023 -

Garber Automotive Porsche Audi responded

JHBOLENDER1950, we're glad to know our service department at Audi Rochester could help get your A6 ready for the road trip. We'll pass along your compliments to Paul! Safe travels!

November 22, 2023

Excellent service anytime I am there, friendly, considerate of my time, attention to detail, on top of it all. More

by DEBBCANNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Dec 20, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that you've consistently received excellent service at Porsche Rochester. Our team always aims to be friendly, considerate, and attentive. Thanks for the great review!

November 21, 2023

So pleased. Chris was very pleasant and helpful. Waiting area was nicely appointed and my car was serviced quickly More

by EKM2969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Dec 18, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with Chris and enjoyed our waiting area at Porsche Audi Rochester. Thanks for the feedback, we appreciate it!

November 21, 2023

My first time getting service here on recommendation of my work colleagues. All in all a good experience at reasonable cost. The work was done properly and took less time than expected. More

by eszpala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Dec 19, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that your first service experience at Porsche Audi Rochester was a positive one! We appreciate the recommendation from your colleagues and are happy we could provide efficient, quality work. Thanks for sharing this review with us!

November 19, 2023

Excellent! My Audi was in and out the same day and the service was lightning fast! More

by PJOHNSON0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Garber Automotive Porsche Audi responded

Pjohnson0820, we're delighted we could deliver an excellent experience! - Audi Rochester Team

November 18, 2023

Garber Automotive Porsche Audi did an exceptional job servicing my car. They communicated well and performed the work in a timely manner. More

by BLOVE1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Dec 12, 2023 -

Garber Automotive Porsche Audi responded

We're so glad to know that our team at Porsche Audi Rochester was able to provide you with exceptional service and communication. Thanks for choosing us, we appreciate your support!

November 18, 2023

Quick diagnosis, top notch customer service and very timely communication of both the problem and the solution. More

by KHALPIN73
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Dec 12, 2023 -

Garber Automotive Porsche Audi responded

KHALPIN73, we're glad to know you had a positive experience with our team at Audi Rochester. We always aim for efficient service and clear communication. Thanks for the review!

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