Garber Automotive Porsche Audi

Bought my Q5 in (12,000 miles) turned out be a bad gas vapor pump. The replacement part was ordered for a next day delivery. Two days later still no part. I then received a call stating the part was lo vapor pump. The replacement part was ordered for a next day delivery. Two days later still no part. I then received a call stating the part was lost in shipping. (Was it really lost or did someone forget to process the order) Had to reschedule for the following week to get the repair completed. Having only 2 cars it was a bit inconvenient, no offer of a loner vehicle. I will say the service rep was very good to work with. More

Service was great. Everyone was polite. The waiting area is clean and neat. Zac told me one of my tires was on the rim wrong, they fixed it right then. Very helpful. Everyone was polite. The waiting area is clean and neat. Zac told me one of my tires was on the rim wrong, they fixed it right then. Very helpful. More

Prompt and attentive. Zack was very good and they fixed my wheel with no further problems Zack was very good and they fixed my wheel with no further problems More

Elly was great explaining the features of the vehicle, by the time I drove back to Buffalo I had most of of it out. I would send anyone looking for an Audi to Elly. the time I drove back to Buffalo I had most of of it out. I would send anyone looking for an Audi to Elly. More

Having purchased my second car working with Allison Avery, I give her my highest recommendation. She was very professional and accommodating. Avery, I give her my highest recommendation. She was very professional and accommodating. More

The staffs are polite and professional especially the front end. They finished the job on time and did it excellently. front end. They finished the job on time and did it excellently. More

Fist time buying experience with Garber was excellent! Elly and Sales manager were both great to deal with. Elly and Sales manager were both great to deal with. More

The overall experience is good. The technical issue was resolved real quick. The person was nice The technical issue was resolved real quick. The person was nice More

Our sales guy, Dan Bresnan, was incredibly professional, kind and respectful. Jabin, the manager was also extremely helpful and professional. Jayden, our technologist, was super knowledgable and a deli kind and respectful. Jabin, the manager was also extremely helpful and professional. Jayden, our technologist, was super knowledgable and a delight to chat with. All the people at Audi Rochester were so friendly and sweet! You really have a wonderful team. Great experience! More

These 3 guys wowed me with personal customer service. Dan set everything up for pure success. Jabin came through for me with the financing I could live with. Jayden patiently showed me all the technolog Dan set everything up for pure success. Jabin came through for me with the financing I could live with. Jayden patiently showed me all the technology the vehicle has to offer. Plus they had the car ready in the showroom with my name. Last,webpage customer recognition. More