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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

February 06, 2015

service has no clue Took my a4 there to figure out an starting issue that I didn't feel like diagnosing and playing a part swapping game myself. So I figured bring the ca More

by pwonder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service dept
October 10, 2014

Quick Service Needed new wiper blades after the rain sensing wipers were left on in the car wash. Called at 350pm on a Friday and we were on our way about 45min la More

by PittsfordNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave (service advisor)
August 16, 2014

Fabulous Service! Danelle in the Service Department is absolutely fabulous! Our family was dealing with a tricky situation, as our Audi broke-down in Rochester, and we More

by nancyfb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick
July 04, 2014

Sales Experience was good! Hope service dept will be as good I recently purchased a used Audi. Everyone was helpful, efficient and respectful, particularly my sales person David. They were apologetic for their More

by tamelaray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
April 25, 2014

Service my car Experience horrible, no communication takes forever to get any work done , -very unprofessional service !!! Because of this poor service I'm rethin More

by bejanosik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike the service manager , Jacqulin the service dept
March 10, 2014

Had an emergency with my car and I came in last minute but I was helped the very same day with no hassle. The service was very friendly and everyone helped me out with everything I needed. David Hatch did More

by Cantalek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hatch
February 27, 2014

Danelle Hetrick is always very friendly and helpful. My problem with the service is that within days after my 140K mile service was completed my indicator light came on for worn break pads. I brought my c More

by mbooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle Hetrick
February 07, 2014

Janet went out of her way to help me work through insurance claim hurdles and to schedule collision work and loaner support at a time that would work with my impossibly busy schedule. Then when an u More

by Lol1y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle in Audi service and Janet and John in collision
May 29, 2013

It is like having confidence that whatever the problem, wherever it lies and howsoever many unexpectednesses may show themselves -- we know that our car doctor will find it, see it and do whatever is neces More

by Aonbarr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danelle Hunsinger
April 19, 2013

I brought my car in to have summer tires put on Denelle called and said she was a bit worried about the wear on the tread in the rain and gave me several options all while telling me not to worry I can kee More

by tcdorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denelle
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