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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

August 31, 2023

This was absolutely the best dealership experience I have had with Porsche, and I was only having routine service completed! As a new resident to the area, I was pleasantly surprised to be greeted by the Se More

by WILKES.1768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd T.
Sep 06, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know you had such a positive experience with our service department at Porsche Audi Rochester! It's great that you felt valued and informed throughout your visit. We look forward to assisting with your next Porsche purchase when the time comes. Safe travels in your 911 until then!

August 31, 2023

Appreciate to follow-up work done on my S7 after helping to identify the issue. Responsive and exact. More

by RANDY.GIATTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 06, 2023 -

Garber Automotive Porsche Audi responded

Randy, we're glad to know our team at Porsche Audi Rochester was able to help identify and resolve the issue with your Audi S7. Thanks for sharing your experience!

August 30, 2023

Great service as always. came in for a inspection and it was fast and friendly. More

by FECGMNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 31, 2023 -

Garber Automotive Porsche Audi responded

Friendly, helpful, and honest service is what our guests deserve and can always count on at Porsche Audi Rochester, so we’re glad to hear you received nothing short of that while working with our team. Thank you so much for sharing this glowing recommendation, and we wish you many safe travels!

August 30, 2023

The team at Garber did all they could to make a tough situation a positive customer experience. When the battery in my Porsche Taycan needed to be replaced and it took approximately three months to get t More

by MIKE@DIXONSCHWABL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Parker, Paul DAries
Aug 31, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that our team at Porsche Audi Rochester was able to turn a challenging situation into a positive experience for you. It's important for us to keep our customers informed and satisfied, even when things don't go as planned. We appreciate your understanding and patience during this process!

August 30, 2023

We have purchased 5 of our vehicles here, and we have had 6 of them serviced here (yes, we bring other vehicles here for service). Friendly, knowledgeable, professional staff make the purchasing and servici More

by MARK.E.DAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 01, 2023 -

Garber Automotive Porsche Audi responded

Mark, it's fantastic to know you've had such positive experiences with us at Porsche Audi Rochester. We truly appreciate your loyalty and look forward to continuing our relationship in the future!

August 29, 2023

Professional, but awkward during negotiations and often felt a bit mislead where expectations were set and then ignored or not achieved. More

by MIKE.MALLON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Barrett
Sep 01, 2023 -

Garber Automotive Porsche Audi responded

Mike, I'm sorry to read that your experience with us felt awkward and misleading. We aim for transparency in all our dealings. Your feedback is valuable as it helps us improve, so thank you for sharing this with us. If you're open to discussing the matter further, please reach out directly at any time. Thank you, Peter Rizzo Sales Manager (585) 334-1600

August 28, 2023

Very professional. Paul is very knowledgeable and professional at all times. A pleasure to work with. More

by BWFROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul P.
Aug 31, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with Paul at Porsche Audi Rochester! We pride ourselves on professionalism and knowledge, so it's great to see that reflected in your visit. Thanks for the review!

August 28, 2023

Zach is really helpful and accommodating. He is great to work with! Friendly, and easy going. More

by fenton.strategies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burke
Aug 31, 2023 -

Garber Automotive Porsche Audi responded

Thank you so much for taking the time to leave this lovely review! We’re ecstatic to hear that our team provided you with such friendly and helpful service. We hope to help you again further down the road. Until then, safe travels and many thanks from your friends at Porsche Audi Rochester.

August 27, 2023

Dennis is great, very helpful and we are now driving the car of our dreams More

by TOOTHGAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Aug 30, 2023 -

Garber Automotive Porsche Audi responded

Thank you so much for this fantastic review. Happy customers are what we always strive for, so reading this made my day! I’m thrilled that we were able to help you find your new vehicle. If there’s anything Porsche Audi Rochester can do for you in the future, please don’t hesitate to reach out to us.

August 26, 2023

I have been a customer at Garber for at least 10 years. I have purchased leased or had serviced 5 different vehicles so you might say I am a happy customer with the way I have been treated More

by royjgm30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan, Zak in service
Aug 30, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know you've been with us for over a decade at Porsche Audi Rochester. It's always great to see familiar faces and we appreciate your continued trust in our service!

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