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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

October 29, 2023

Your service team took very good care of my car. The whole staff made my time there a pleasant experience More

by ESACKETT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 15, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that our service team at Porsche Rochester made your experience a pleasant one. Thanks for trusting us with your car, and we look forward to seeing you again!

October 29, 2023

Excellent service. Very knowledgeable staff. The communication regarding the service including the video was awesome. More

by MCINERNYJMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 15, 2023 -

Garber Automotive Porsche Audi responded

MCINERNYJMC, we're glad to know you found our service at Audi Rochester excellent and appreciated the communication. Thanks for sharing your experience!

October 29, 2023

My 2023 Audi went into the shop to repair some scratches on the spoiler. The work was professionaly done and the car returned to me in like new condition. More

by EDWARDDHILTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 15, 2023 -

Garber Automotive Porsche Audi responded

We are grateful to have earned your business, Edwarddhilton. Thanks for taking the time to leave us a review! - The Audi Rochester Team

October 28, 2023

Paul, Scott, and Mike in Porsche service are excellent to work with. Paul is always helpful with questions! Kelly Hamill More

by kjkjc4405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Mike are both excellent machanics
Nov 14, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that our team, especially Paul, Scott and Mike have been helpful in answering your questions at Porsche Rochester. Thanks for the positive feedback!

October 28, 2023

Paul expedited my unscheduled service so I could enjoy the last few days of the driving season. The car was washed and had a quick detail. Fantastic warranty service! More

by BUCELLA.TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 14, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Paul and our team at Porsche Rochester were able to provide you with efficient service. Enjoy the last few days of driving season in your freshly-detailed car!

October 27, 2023

Zach (Audi) and Paul (Porsche) are both great to work with. The video service overview is a great addition. I trust that my Audi R8v10 and Porsche Panamera 4S are in good hands with the Garber Porsche Au More

by Mark Gentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach (Audi), Paul (Porsche)
Nov 10, 2023 -

Garber Automotive Porsche Audi responded

Mark, we're glad to know you trust our team at Porsche Audi Rochester with your vehicles. Thanks for the shout-out to Zach and Paul! Enjoy driving your Audi R8v10 and Porsche Panamera 4S.

October 27, 2023

Responsive, kept us informed every step of the way. Would highly recommend this service center. Paul is wonderful. More

by MDALEY6157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul D’Aires
Oct 30, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know you had a positive experience with us at Porsche Rochester! Your recommendation means the world to us. We'll be sure to pass along your kind words about Paul and our service center. If there is anything else we can do, please do not hesitate to reach out. Todd Trask Service Manager TTrask@GarberROC.com (585) 334-1600

October 27, 2023

Chris is knowledgeable and explain the need that required for the service. friendly and understanding what customer need. More

by CL54225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Nov 13, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that Chris was able to assist you effectively and understand your needs at Audi Rochester. Thank you for the positive feedback!

October 24, 2023

Porsche service is always excellent. Paul is super helpful and Scott does a great job on the car. One thing that the dealership's new owners have added is the video survey of the car at More

by KQSCHWARZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Scott
Nov 08, 2023 -

Garber Automotive Porsche Audi responded

KQSCHWARZ, we're delighted to know that you had an excellent service experience with Paul and Scott at Porsche Audi Rochester. We appreciate your feedback on the video survey - it's great to know it enhances your experience! Thank you for choosing us.

October 22, 2023

Excellent service. Really liked viewing the video - a useful tool that demonstrates what was done and the findiings. More

by MARK_UTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name - gentleman in the middle work station was just excellent. Assigned to Paul but he seemed busy during my coming and going.
Nov 06, 2023 -

Garber Automotive Porsche Audi responded

Mark, we're glad to know you found our video service useful at Audi Rochester. We believe in transparency and keeping our customers informed. Thanks for the feedback!

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