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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

November 10, 2023

Zach and the service staff are always helpful and kind. They go above and beyond by doing things like helping move things from personal vehicle to loaner, asking about family, work. It’s a comforting exper More

by ASAWYER681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
Dec 01, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that Zach and our service team at Porsche Audi Rochester could provide you with a comforting experience. We truly value your feedback and look forward to assisting you again in the future!

November 10, 2023

The service at the Audi dealership service center was fabulous. I will continue to refer friends to Garber!!! More

by MICHE3810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
Dec 01, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know you had a fabulous experience at our Audi service center! Thanks for your kind words and referrals. We look forward to serving you again at Porsche Audi Rochester!

November 09, 2023

Prompt and courteous. The coupon recieved in the mail was helpful. Did not like the fact the coupon was for two items (used both services) yet could not be combined, More

by RODZULKOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
Nov 30, 2023 -

Garber Automotive Porsche Audi responded

Rodzulkosky, we appreciate your feedback and are glad to know that our team at Porsche Audi Rochester was prompt and courteous. We'll take note of your comments about the coupon for future improvements. Thanks!

November 09, 2023

Professional and friendly service and great area to wait in. My service took about an hour, just what I was expecting. More

by EMASON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
Nov 30, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know that your service experience at Porsche Audi Rochester met your expectations! Thank you for the positive feedback about our team and waiting area. We appreciate it!

November 09, 2023

Easy, quick, and professional service. Direct lines of communication between customer, advisor, and technician. I appreciate the enjoyable automotive experience. More

by alexrendon134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
Nov 30, 2023 -

Garber Automotive Porsche Audi responded

Alex, we're glad to know you found our service at Porsche Audi Rochester easy and professional. We strive for open communication with all of our customers - thanks for the positive feedback!

November 08, 2023

I thought I was on the right date for my appointment. But I was days early! My service person was great in fitting me in and taking great care of me. More

by bluedanlou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service mgr
Nov 29, 2023 -

Garber Automotive Porsche Audi responded

We're glad to know our team at Porsche Audi Rochester was able to accommodate you despite the mix-up. Thanks for sharing your positive experience, we appreciate it!

November 05, 2023

Excellent customer service prompt responses,, courteous, friendly detailed thoughtful pleasant respectful trustworthy professional considerate reliable. More

by CEISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

We appreciate your kind words about our team at Porsche Rochester! It's great to know that you found us reliable, professional and considerate. Thanks for the review!

November 05, 2023

Dan provided a lot of information regarding the new car and its features. They really made sure we knew the car and how it operates. More

by JJANICKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan, Peter Rizzo
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

JJANICKI, we're glad to know that Dan was able to provide you with all the information needed for your new car at Audi Rochester. We always want our customers to feel confident about their purchases. Thanks for sharing!

November 05, 2023

Service man found the brake light issue and also discovered a bushings problem while inspecting the car! This is what I expect from a service department and today, they delivered. More

by mikebonady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Peter Rizzo
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

Mike, we're glad to know our service team at Audi Rochester was able to detect and fix the issues with your car. Thanks for trusting us with your vehicle's needs!

November 04, 2023

Paul and Scott always do a stellar job. Superstars, as always! Thank you so much! More

by vtxdrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’Aries
Nov 21, 2023 -

Garber Automotive Porsche Audi responded

Vtxdrew, thank you for sharing your support of Porsche Rochester!

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