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Garber Automotive Porsche Audi

Rochester, NY

4.9
753 Reviews

3955 West Henrietta Road

Rochester, NY

14623

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753 Reviews of Garber Automotive Porsche Audi

December 21, 2023

Appears job request was done correctly and in a timely manner. Well trained technicians from my corner. More

by JEFFUSNAVY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
Jan 11, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know that our team at Audi Rochester met your expectations with timely and correct service. Thanks for the positive feedback!

December 19, 2023

Very please with the services and with the manager of the Porsche dealer, everyone very nice More

by GEMNAILS3450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 11, 2024 -

Garber Automotive Porsche Audi responded

Gemnails3450, thank you for sharing your support of Porsche Rochester!

December 13, 2023

The service was timely and on point, Paul was very helpful as always. The pickup was effortless. More

by ETHEO4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Carney
Jan 09, 2024 -

Garber Automotive Porsche Audi responded

We appreciate you taking the time to share your wonderful feedback about our helpful and reliable team – this is what we always strive for! Thank you again from all of us at Porsche Rochester!

December 13, 2023

Quick service and inspection that was an effective use of my time. Could have asked for more than that. More

by DUSTINBEUERLEIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
Jan 09, 2024 -

Garber Automotive Porsche Audi responded

Dustin, we're glad to know that you found our service at Audi Rochester quick and efficient. We always aim to respect our customers' time! Thanks for the review.

December 12, 2023

Paul in service center is courteous, knowledgeable and a perfect representative of your business brand. Tim McGill More

by MCGILL_LAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service
Dec 13, 2023 -

Garber Automotive Porsche Audi responded

We're delighted to know that Paul was able to provide you with top-notch service at Porsche Rochester. Your feedback is greatly appreciated and we look forward to serving you again in the future!

December 05, 2023

Good experience as always. Staff are courteous and Garber provides a comfortable environment while waiting for your vehicle More

by GUNTA.LIDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
Jan 05, 2024 -

Garber Automotive Porsche Audi responded

We're glad to know you had a good experience with us at Audi Rochester and appreciated our comfortable environment. Thanks for the positive feedback!

December 03, 2023

Kept me updated on the progress & repair was quicker than expected . I appreciate the communication More

by HFFLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Jan 05, 2024 -

Garber Automotive Porsche Audi responded

We are happy to hear that we provided communicative and helpful customer service and appreciate your kind words. Safe travels until next time! - Audi Rochester Team

December 02, 2023

All interaction with staff were great. Disappointed you did away with washing the cars after service. Especially during the winter season. More

by MCAVANAUGH341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
Jan 04, 2024 -

Garber Automotive Porsche Audi responded

We appreciate your feedback and are glad to know that our staff interactions were positive at Porsche Audi Rochester. We understand the disappointment about the car wash service, especially during winter - we'll certainly take this into consideration for future improvements!

December 01, 2023

Our sales experience was great. Paul Palmer in service has been wonderful. I highly recommend this dealership. More

by PALLINICONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
Jan 03, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to know that you had a great sales experience and found Paul's service wonderful at Audi Rochester. Thanks for recommending us!

December 01, 2023

Chris in the Service Department is great. Great communication, quick turnaround time. Great service. 10/10 More

by GEORGEFARAH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean
Jan 03, 2024 -

Garber Automotive Porsche Audi responded

George, it's great to know that Chris and our Service Department at Audi Rochester provided you with excellent service. Thanks for the perfect score!

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