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Garber Automotive Porsche Audi

Rochester, NY

4.9
747 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 747 reviews

November 19, 2024

David and the staff at Garber Audi are very knowledgeable and professional, they always provide great service and make the buying process easy! More

by JOHNWEISS27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David McAloose
Nov 19, 2024 -

Garber Automotive Porsche Audi responded

John, we're delighted to hear that David and the team at Porsche Audi Rochester made your buying experience smooth and enjoyable. Thank you for sharing this positive feedback!

November 18, 2024

I was impressed with the friendliness and welcoming atmosphere of the dealership. Buying a car is stressful and everyone was helpful and low key. David McAloose was totally professional and patient. More

by pasr27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David McAloose
Nov 19, 2024 -

Garber Automotive Porsche Audi responded

We're delighted to hear that David and the team at Porsche Audi Rochester made your car-buying experience stress-free with their professionalism and welcoming atmosphere. Thank you for recommending us, we appreciate it!

November 16, 2024

Dan was a pleasure to work with. He is knowledgeable and super helpful every step of the way. More

by DWYERCHERI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan
Nov 18, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear you had a great experience with Dan at Porsche Audi Rochester. Enjoy your new ride!

November 13, 2024

This was such a smooth transaction. ..and the car...What can I say! I love it! More

by LALLAFITZPATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mclean and Jayden
Nov 13, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear you had a smooth experience with our team at Porsche Audi Rochester. Safe travels in your new ride!

November 04, 2024

Service was exceptional. Called service on Monday - the car was taken in the next morning and all problems were fixed while I waited. The entire team made me feel like I was More

by KHSCVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Service Personnel
Nov 07, 2024 -

Garber Automotive Porsche Audi responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Porsche Audi Rochester made you feel valued and provided exceptional service. We appreciate your support and look forward to assisting you in the future!

November 01, 2024

Garber has consistently provided great service for all of my cars. Their technicians are knowledgeable and Todd Trask and his service team are great to work with. More

by dbmbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo J Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Garber Automotive Porsche Audi responded

Thank you for sharing your experience with us! We're delighted to hear that Todd Trask and the service team at Porsche Audi Rochester have consistently provided great care for your vehicles. We appreciate your support and look forward to serving you again in the future!

November 01, 2024

First you gave me a wrong diagnostic and try to sell me some parts that my car didn't needed, cause after your diagnostic that have to replace the PSM control unit and the pass side lower occupant detectio More

by JMADERAPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Nov 06, 2024 -

Garber Automotive Porsche Audi responded

We strive for accuracy and quality in our service, so I apologize for any oversight on the diagnostic and airbag issue. We want to address these issues directly and ensure everything is resolved to your satisfaction. We'll be in touch soon.

October 30, 2024

Great experience. Kara was awesome made the whole process easy. Finance was easy as well More

by eto348
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Garber Automotive Porsche Audi responded

We're glad to hear you had a great experience with Kara and found the process easy. Did you mean to select only 1 star for your review? It sounds like all went well!

Oct 31, 2024 -

eto348 responded

Oops my mistake Definitely meant to give 5stars. My apologies to Kara and the rest of the team

Nov 05, 2024 -

Garber Automotive Porsche Audi responded

No problem at all! Thank you for your 5-stars, we're lucky to have customers like you!

October 21, 2024

As usual, a wonderful experience! Nice to see the service advisors and the auto techs so knowledgeable and passionate about the new models. More

by cpaul1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 23, 2024 -

Garber Automotive Porsche Audi responded

Thank you for sharing your positive experience with us at Porsche Audi Rochester! We're delighted to hear that our service advisors and auto techs impressed you with their knowledge and passion. We look forward to seeing you again soon!

October 17, 2024

Dennis helped me purchase my beautiful new, Q7 Audi over the phone to save my drive time! Very patient with all of the questions and we made a deal! A good deal! I appreciated his personal attention very More

by vbskan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Barrett
Oct 18, 2024 -

Garber Automotive Porsche Audi responded

Thank you for sharing your experience with Dennis and the team at Porsche Audi Rochester! We're delighted to hear that he provided excellent service and made your Q7 purchase convenient. Enjoy every moment in your new Audi, and we appreciate the recommendation!

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