Ganley Chevrolet

Customer service Bought my car 3 months ago. I asked if they would check to see if a tire was out of balance due to a steering wheel shake (got hit from behind) since Bought my car 3 months ago. I asked if they would check to see if a tire was out of balance due to a steering wheel shake (got hit from behind) since they were doing a tire rotation. They said they would have to charge me for service and that I need to take it back to where the work was done. At least take a look since the tire is off. Now I have to take it back and be without a car due to my work scheduled and operating schedule. More

Cody! I came in with my cousin as he was trading his car in. It was a lease from Toyota he got a phenomenal deal. Cody ask me what I wanted. I wasn’t expec I came in with my cousin as he was trading his car in. It was a lease from Toyota he got a phenomenal deal. Cody ask me what I wanted. I wasn’t expecting to do anything. I said I want this and that and this lol. He came out with the paperwork. I was shocked! But they didn’t have a white one and I lived kinda far and said I couldn’t come back. He said he would bring it to me. He did! Showed me everything I needed. I loved my old trax and love this new one. I have bought or leased my last 3 cars from pat O’Brien willoughby. I felt guilty. But they would have never given me that deal or do everything that Cody did and is still doing.. I wasn’t pressured. I was treated with respect. I felt like family there had a lot of fun. He’s a really dedicated salesman. Works hard. And it shies. I told everyone at work to go there and see him .they won’t be disappointed. I wasn’t! More

Best Chevy Dealer in West Cleveland We worked with Cody Dezsi. He worked well with us to understand our goals with a lease. He was much easier to work with than the previous 3 dealership We worked with Cody Dezsi. He worked well with us to understand our goals with a lease. He was much easier to work with than the previous 3 dealerships we went to. Cody allowed us to take the Traverse for an overnight, which no other dealer offered. They also worked to buy out my leased Nissan, which eliminated my last two payments and the lease break fee! Would give 6 stars if I could. More

They took advantage because of my health I wish i could give a negative star review. Bought a car. Told after the fact my roof leaked. Bought a 2k warranty and 700 gap. Now they tell me the w I wish i could give a negative star review. Bought a car. Told after the fact my roof leaked. Bought a 2k warranty and 700 gap. Now they tell me the water from the roof is why my lights are bright on my dash. They want 1500 more. I gave them 1200 to buy it. Bought what they asked me to buy. Alexis Peraita is my name. I'm have hearing problems and speech issues. The AJ dude from service will not help. I can not drive my new car i had for 4 months. HELP me please get my car fixed. Does anyone help people from here. My email address: carshinedetailing25@gmail.com More

scam artists They asked for a 1000.00 to hold a car for 48 hours while we think about it. Once we told them we did not want the car they put the charge through an They asked for a 1000.00 to hold a car for 48 hours while we think about it. Once we told them we did not want the car they put the charge through and took our money. I have asked repeatedly for the credit card to be refunded but they refuse with the excuse that we have to return to the dealership so they can push us to buy a car and apply that money towards a new car.I will never buy a car from any Ganley dealership. I hope noone else does either. More

Exceptional First Time Chevrolet Experience I arrived at the dealership and was greeted by WIlliam Johnson, I was looking for a car change after being a Honda owner for the past 17 years. He as I arrived at the dealership and was greeted by WIlliam Johnson, I was looking for a car change after being a Honda owner for the past 17 years. He asked me what I was looking for and what my needs were and suggested looking at the Equinox; since a family member purchased one a year ago and really liked it I was excited to see it and test drive. He accompanied me on the test drive and showed me everything about the car and answered all my questions. He was not pressuring me at all and I really liked the car; he discussed pricing and payments and I decided on the car and leasing and I couldn't be happier. He worked out a leasing program with an affordable payment and a car fully loaded. I am so happy with this vehicle that I am telling everyone about not only the car but the dealership experience. Great Job!!! More

Very Disappointed If you are a disabled veteran do not go to Ganley Chevrolet. We were in search of a vehicle capable of supporting a lift to transport a scooter so my If you are a disabled veteran do not go to Ganley Chevrolet. We were in search of a vehicle capable of supporting a lift to transport a scooter so my husbands quality of life could improve. An Equinox, approved by the VA, is one of the more reasonably priced vehicles able to do this. We explained our situation at the dealership. We were Not offered a test drive. When warranty came up we were told we could purchase it, not made aware of what was included with the price. Various packages were Not discussed, only the most expensive was presented. Different maintenance packages were presented. When I questioned price I was Impatiently told I should not worry about that because it would be worked into the price. The dealership pulled a Transunion report. It had a lower score than credit karma. The best the dealership could offer with the Transunion score of 692 and 50 percent down payment was 8.50 percent for 75 months. Please take advantage of our experience and shop elsewhere. Everyone, especially disabled veterans, deserve a fair, honest deal. More

OIL CHANGE Everything was very professional from start to finish. The time it took was minimal, the car was even washed which was a nice touch. Thank you. Everything was very professional from start to finish. The time it took was minimal, the car was even washed which was a nice touch. Thank you. More

Required maintenance Good service. Pau Wl is a good man. All issues taken care of. Repairs done on time. Appreciate the ride to and from bus stop. Appeciate courtesy Good service. Pau Wl is a good man. All issues taken care of. Repairs done on time. Appreciate the ride to and from bus stop. Appeciate courtesy car wash. More

Excellent service I have a 2 year old and 4 month old that I had to bring to turn in my lease and lease a new Equinox. Cody Deszi was very accommodating to my needs an I have a 2 year old and 4 month old that I had to bring to turn in my lease and lease a new Equinox. Cody Deszi was very accommodating to my needs and got my paperwork done quickly so I could get the kids home for naptime. More