Ganley Chevrolet

(UPDATE) I went on 4/17/25 at 10:30am to get an oil change and tire rotation that I pre paid for I also requested my calipers to be inspected. I was told the job was done but later that evening I notic change and tire rotation that I pre paid for I also requested my calipers to be inspected. I was told the job was done but later that evening I noticed my tires didn’t get rotated, I know this because my front tires had brake dust on the rims while my rear rims did not I can also tell by the PSI sensors because i had a specific amount of air in the front driver side tire 2IBS less then the others to be exact and when I checked the PSI same weight in the same spots. Not to mention I have a nail in my rear passenger tire that I forgot to mention that I wanted to ask them to plug because I also paid for the tire warranty that would require them to either plug the tire or replace it if it’s not able to be plugged and guess what? same nail in the same tire on the same spot! I don’t know if the technician simply let it slip his/her mind or just didn’t do it because of how busy they were but it’s a service that I paid for that didn’t get done someone up there at Ganley can review their cameras and tell that I am telling the truth. All I know is I am fed up with that place and the dishonesty! (I just feel like they don’t care about the customer, from start to finish all they are worried about is maximizing their profits on your dollar. When I went to purchase a car from them I told them I have $10,000 to put down and I really wanted to get a traverse or a trailblazer but after talking to the sales rep I had to settle on a Cruze because he made it seem like I couldn’t get anything else which I found out later wasn’t the case. They will try to force a bunch of unnecessary warranties on you and every time you go in there you have to remind them about the warranties otherwise they will try to charge you. For example I paid for many warranties that will cover my car until 2027 I even pre paid for oil changes that will cover me until 2027 but every time I go they try to charge me and then I have to say hey no that’s wrong I’ve already paid and every time their response is “oh you did but you only have two oil changes left” every time I go they tell me I only have two left so I just ignore it and say yeah ok because I know what I got. Everything is overpriced the last time I went in there I was told I needed brake pads and it would cost me close to $800 for just the front. So I’m just going to do it myself it’s just really disappointing how some people/businesses are but hey I bet their kids/family are sleeping good….) More

Tim, Al and Steve were great to work with. Very knowledgeable and professional. Very easy to work with. Very knowledgeable and professional. Very easy to work with. More

Everyone at Ganley Chevy, especially Jason Rush, Dan, Steve did an excellent job getting us our new Chevy Equinox. Jason went the extra mile for us. We have been going to them for the last 2 Chevy's we Steve did an excellent job getting us our new Chevy Equinox. Jason went the extra mile for us. We have been going to them for the last 2 Chevy's we have leased and they have always sent us on our way with a new vehicle. Keep up the good Ganley!!!! Thank you. More

The service department always does an amazing job taking care of my vehicle I would highly recommend going to this location. Definitely the only location that I trust to do any work on my vehicle hands dow care of my vehicle I would highly recommend going to this location. Definitely the only location that I trust to do any work on my vehicle hands down. More

Ganley Chevy made getting our new Silverado easy and stress free along with the payment we needed!! THANK YOU 🙏 stress free along with the payment we needed!! THANK YOU 🙏 More

reps very friendly and courteous. . service was prompt and informative.. reps very concerned with any additional concerned and addressed then accordingly.. only suggestion i would sugg . service was prompt and informative.. reps very concerned with any additional concerned and addressed then accordingly.. only suggestion i would suggest is that an estimate be given of how much time it may take for the issues involved so customers can prepare.. I was actually on my lunch break that day and did not expect for my visit to be 2.5 hours.. other than that excellent service More

My buying experience at Ganley Cleveland was fast and friendly. Would definitely recommend to family and friends. friendly. Would definitely recommend to family and friends. More

Everyone at Galley was helpful and pleasant to work with. It had been 15 years since I purchased a vehicle and the transaction was smooth. It had been 15 years since I purchased a vehicle and the transaction was smooth. More

I had a great experience very professional Bill Johnson was my salesman and he was great honest fair and kept me well informed throughout the process. was my salesman and he was great honest fair and kept me well informed throughout the process. More