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Ganley Chevrolet

Brook Park, OH

4.9
465 Reviews
Call Dealership (216) 671-1620
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13865 Brookpark Road

Brook Park, OH

44142

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465 Reviews of Ganley Chevrolet

November 07, 2024

A simple oil change and tire rotation (with an appointment!) should not take 2 hours. More

by brian.h.case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
Nov 09, 2024 -

Ganley Chevrolet responded

Hi, thank you for your feedback. We are sorry that your experience at Ganley Chevrolet, INC. did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 01, 2024

Service representative was courteous and helpful. Got to meet Ben, the service technician. Knowledgeable and friendly. More

by SHRK GRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul the service rep and Ben the Corvette technician.
Report | Print
Nov 05, 2024 -

Ganley Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

Great customer service, just took 4 hours for a scheduled oil change, great helpful people More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and service rep.
Report | Print
Nov 02, 2024 -

Ganley Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2024

It was clean and everyone was very polite and everything went very smooth and my salesman is the best More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wade, Steve, John
Report | Print
Nov 02, 2024 -

Ganley Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Nick and Pete in service are always super helpful and knowledgeable. Thank you guys! I appreciate you! More

by tbrennan1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Pete
Report | Print
Nov 01, 2024 -

Ganley Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 28, 2024

Our advisor was fast, knowledgeable, and a pleasure to deal with. Will be back again. More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Nov 01, 2024 -

Ganley Chevrolet responded

Hi, thank you for taking the time to leave a review for us at Ganley Chevrolet, INC. We're happy we could meet your expectations! We hope to see you soon!

October 26, 2024

Al, and Steve are great gentlemen. They made me feel comfortable. I will pass on the good word. Thank you. More

by Ireland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al and Steve. There was an it person who was just great.
Report | Print
Oct 27, 2024 -

Ganley Chevrolet responded

Hi Ireland, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2024

Everyone was very kind and patient it all went very smoothly thanks for all your help More

by redscorps40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Powers
Report | Print
Oct 27, 2024 -

Ganley Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Went in for an oil change and have my rear wiper looked at. Was in by 9am and out by 10am, and it was a busy morning. The service advisors were all friendly and helpful, keeping everyone informed about the More

by Griffith8990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Oct 26, 2024 -

Ganley Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 21, 2024

Very Friendly employees, Clean environment, very nice waiting room. Will return again for my service. More

by Tara Bachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Software Recall.
Report | Print
Oct 25, 2024 -

Ganley Chevrolet responded

Hi Tara, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

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