Galleria Chevrolet
Dallas, TX
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380 Reviews of Galleria Chevrolet
Russell Gray and all the Auto Nation staff are very courteous, professional, knowledgeable and genuine. They made sure the car I was purchasing was exactly what I was looking for. The selling price qu courteous, professional, knowledgeable and genuine. They made sure the car I was purchasing was exactly what I was looking for. The selling price quoted beat all other competitors, and was definitely worth the three and a half hour drive. It was the best new car buying experience, with no pressure to buy. Awesome dealership. VERY, VERY SATISFIED!! Eduardo Gonzalez Edmond, OK More
From the moment I first called this dealership, I felt welcomed warmly and genuinely. By now I've visited the Bankston showroom numerous times, with questions and curiosity about the vehicle (the Volt) I welcomed warmly and genuinely. By now I've visited the Bankston showroom numerous times, with questions and curiosity about the vehicle (the Volt) I was researching (and have bought as of this past week). Each time, I was welcomed by someone either before or as I steppped in the door of the showroom. These folks work together and even when they knew that Joe would be my salesman, they were all friendly and kind. I have the most superlative praise for them all and especially for Joe, who has been and continues to be extremely patient in all the choices that go with buying a new car -- including what to me is the very crucial difference between the colors jet black and charcoal. Joe owns a Volt himself, and he has become a sort of mentor in explaining to me the fine points of owning and enjoying the car. Patrick has been very great in accompanying me on 2 test drives and following up over the phone in a kind and helpful and never manipulative manner. Mike helps with the sales paperwork process and is patient in explaining and disclosing the fine points. I was introduced to Tyrall, in the service area; he's been with Bankston for 10 years and seems very sincere and devoted to his work. I am delighted with my new Volt, with the whole process at Bankston, and with the prospect of continuing over the years to have Bankston as the place I'll bring my car for care & maintenance. The service area waiting room looks very nice, evidently that and the whole showroom building have been recently renovated, so the ambiance is very nice, too. More
I had a great experience buying my first truck after a lifetime of owning cars. Everyone was extremely friendly and helpful. They explained everything every step of the way. I will continue to use Ba lifetime of owning cars. Everyone was extremely friendly and helpful. They explained everything every step of the way. I will continue to use Bankston for all my service needs. Thanks guys! More
i really enjoyed my experience with purchasing a new truck with gina church. i have been told that i am not the easiest person to deal with when it comes to buying vehicles. however gina made my experie truck with gina church. i have been told that i am not the easiest person to deal with when it comes to buying vehicles. however gina made my experience the best i have ever had. she was very professional and sweet. she gave me the price i wanted up front with no games. i will definitely refer her and use her again when buying my next truck no matter what dealership she is located. More
As with most sales establishments, I expect nothing when I walk in the door or call on the phone. I went to Bankston Chevy with this mindset. I call ahead, as I usually do, to schedule an appointment, a I walk in the door or call on the phone. I went to Bankston Chevy with this mindset. I call ahead, as I usually do, to schedule an appointment, and was routed to Gina. She seemed very nice on the phone, and as we chatted, her impartial professionalism and motherly kindness struck me as unusual yet desirable qualities in a salesperson. I immediately knew she was going to take care of my mother and me as well as give us the best deal she could. I was definitely looking forward to potentially doing business with her. When my mother and I arrived at Bankston, we were greeted with smiles as I asked for Gina, who was quite glad to see me. She took care of my mother and me while simultaneously training new salesmen (Cade and JT). As far as numbers go, this was the third dealership I had called, and the second one to answer the phone. I chose Bankston for the people more than the price. However, the price my mother was given for her new vehicle was about $2000 less than the competition. The vehicle given by Bankston was also exactly what she needed, something that the other dealership simply could not give. In short, my mother and I made a new friend in Gina, Cade and JT, as well as became potential lifetime customers of Bankston Chevrolet (depending on proximity, of course). I would highly recommend this dealership to anyone who would like to purchase a Chevy or Nissan in the Greater Dallas area. More
Overall, I had a great experience. The price seemed right and everyone was very accommodating. As it always seems to happen, their first price wasn't the lowest, but after a little bit of negotiating I think and everyone was very accommodating. As it always seems to happen, their first price wasn't the lowest, but after a little bit of negotiating I think all parties left happy. Loving my new ride! More
I initially worked with Gina, and then Cade, in purchasing our new Chevy Tahoe. We went to several Chevrolet dealerships, and both my husband and I immediately felt that we were in good hands at B purchasing our new Chevy Tahoe. We went to several Chevrolet dealerships, and both my husband and I immediately felt that we were in good hands at Bankston. Cade and Gina were both incredibly helpful and honest, and made our first car buying experience a very pleasant one. More
Great dealership! 3rd vehicle that I have purchased there. All personnel are great to work with. I will recommend this dealership to everyone! Service department is excellent also. there. All personnel are great to work with. I will recommend this dealership to everyone! Service department is excellent also. More
This is my second purchase from Bankston Chevrolet in Dallas. The experience w/ each employee both inside the dealership from the sales to the service department is always a great experience. I would r Dallas. The experience w/ each employee both inside the dealership from the sales to the service department is always a great experience. I would recommend them to anyone or others to the Bankston family of dealerships. More
Sales process was very efficient and pleasant. I feel that I got a fair deal. Really good explanation of car features after the sale. Would recommend this dealer. that I got a fair deal. Really good explanation of car features after the sale. Would recommend this dealer. More