Galleria BMW

Best experience in dealing with buying a new car! Sonya had a lot of patience with me when I was trying to figure out what I wanted to get. She was very knowledgeable about all of the vehicles and wh Sonya had a lot of patience with me when I was trying to figure out what I wanted to get. She was very knowledgeable about all of the vehicles and what they included. The "BMW Geniuses" are also very helpful and greatly needed. More

Sonya provided the best and efficient service, plus I bought a car of my dreams that I can rely on 200% bought a car of my dreams that I can rely on 200% More

Best dealership hands down! Sonya West is vastly knowledgeable about the vehicles and knows what her customers want. This is my 2nd experience with Sonya and I would ask for her Sonya West is vastly knowledgeable about the vehicles and knows what her customers want. This is my 2nd experience with Sonya and I would ask for her every time. She remembered personal things about my husband and I and that means a lot. I can't say enough about Sonya! She makes the experience fun and meaningful, she is absolutely amazing! Sonya is also very conscious about time management. I was there 3 hours from start to finish. Awesome experience all around! More

Ms Sonya is my favorite! She will take all the time I need to help me make up my mind when I'm being picky and indecisive. She's not pushy which I really appreciate! I bel She will take all the time I need to help me make up my mind when I'm being picky and indecisive. She's not pushy which I really appreciate! I believe I will continue this relationship far into the future regarding my vehicle purchases. More

Galleria has always been very easy to work with. Sonya is the best to work with Sonya is the best to work with More

Highly recommend Galleria BMW. We had such an amazing buying experience from start to finish. Sonya was great as well as the rest of the BMW staff. Everyone was so welcoming, knowl We had such an amazing buying experience from start to finish. Sonya was great as well as the rest of the BMW staff. Everyone was so welcoming, knowledgeable and professional. More

I do great work. 10 out of 10 would buy a car from myself again. 10 out of 10 would buy a car from myself again. More

Quentin made my purchasing experience so easy! He was not aggressive or just “trying to make a sale”.The atmosphere was very welcoming. The staff is amazing! 10/10 He was not aggressive or just “trying to make a sale”.The atmosphere was very welcoming. The staff is amazing! 10/10 More

Sonya was very friendly and made purchasing a car very easy. Sonya took her time to explain each vehicle that we look at with us. I will definitely be back to purchase another vehicle from Galleria BMW an easy. Sonya took her time to explain each vehicle that we look at with us. I will definitely be back to purchase another vehicle from Galleria BMW and Sonya. More

I worked with Avery Cooper to purchase a new 2023 Z4 M40i as an out-of-state deal. I was very particular about my build as this is a forever car for me, and I also wanted to take delivery at the PCD as this as an out-of-state deal. I was very particular about my build as this is a forever car for me, and I also wanted to take delivery at the PCD as this was a bucket list item for me. Avery was amazing to work with especially being that this was an out-of-state deal where I never actually set foot inside the dealership. Anytime I had a question (and I had a few!), he always was quick to respond. If he didn’t know the answer, he would research it and get back to me promptly. To me, this really helped build a lot of trust. Even though I never met him, he was very personable over the phone, and I enjoyed talking to him. After I signed for the order, I decided to change the wheels. He quickly updated the order before it went into production. I hugely appreciated that he still took the same amount of care even after the deal was done. He kept me up to date as my order progressed. When it was time to schedule the PCD, he reached out that same day the PCD contacted him with the delivery days. When I took delivery at the PCD, the delivery specialist I worked with told me how impressed he was with Avery. He said the paperwork was perfectly organized, and he provided the supplemental recall signoff to allow me to take delivery without him having to remind him multiple times. His words were “Avery really knew the process and one of the best he has worked with on the PCD deliveries”. Even after taking delivery at the PCD, Avery has helped me with my recall on my Digital Key Card. It is clear to me that Avery really cares about his customers, and he isn’t just about making the sale and moving on. He has my business and recommendation for all my future BMWs! Thank you Avery for making this an easy and great car buying experience! More