Galleria BMW

I had the pleasure of working with Shane at Galleria BMW when leasing my X7, and I couldn't be happier with the experience. From the moment we spoke on the phone. Shane's professionalism and knowledge were when leasing my X7, and I couldn't be happier with the experience. From the moment we spoke on the phone. Shane's professionalism and knowledge were evident. He took the time to understand my needs and preferences, ensuring that I got the perfect X7. Throughout the custom ordering and leasing process, Shane was incredibly attentive and responsive. He patiently answered all my questions, explaining every detail of vehicle and the lease agreement and making sure I felt comfortable with the terms. His transparency and honesty were truly refreshing. What stood out most was Shane's dedication to customer satisfaction. He went above and beyond to ensure that I was completely satisfied with my X7, even taking the time to walk me through all the vehicle's features while we were going through the build specs. Shane's commitment to excellence and exceptional customer service made my leasing experience at Galleria BMW truly outstanding. I highly recommend working with Shane to anyone considering a BMW lease. Thank you, Shane, for making the process seamless and enjoyable! More

Shane was amazing. He was always available and returned all my calls very quick. Shane made the purchesing of my car very smooth even though it was an out of state deal He was always available and returned all my calls very quick. Shane made the purchesing of my car very smooth even though it was an out of state deal. Highly recommend Shane and Galleria for your next car. Thank you Shane. Great job. More

Great experience, friendly, courageous, polite and very professional. This experience made us glad we chose galleria, BMW. Sonya West outstanding service this is our 4th car that we got from Sonya in the p professional. This experience made us glad we chose galleria, BMW. Sonya West outstanding service this is our 4th car that we got from Sonya in the past nine years. The service from Sonya is exceptional she is extremely knowledgeable and helpful and a delight to have her work with us. We would highly recommend Sonya for your next purchase or lease of a car. Last but not least she goes above and beyond to get you the car of your dreams. It’s not like we live around the corner, we drive three hours just to get to the dealership for Sonya to take care of us. she’s not just a great sales person. She’s a great person. More

Shane was very helpful. He answered all of our questions. He suggested that we build a 2024 X3 so that it would be exactly what we were looking for. He kept us updated duri He answered all of our questions. He suggested that we build a 2024 X3 so that it would be exactly what we were looking for. He kept us updated during the entire build process. We will definitely buy another car from him in the future. More

This dealer is the best! Katie was our salesperson and she was outstanding! Everyone there is super helpful and friendly. We’ve never had such a good experience buying a c Katie was our salesperson and she was outstanding! Everyone there is super helpful and friendly. We’ve never had such a good experience buying a car. The whole place just sparkles! Go see Katie at Galleria BMW! More

1st time buying a BMW (2 series grand coupe). I’m In love! Thank you Gavin Reeves for the amazing customer service, making buying my first BMW a wonderful experience and answering all of my quest I’m In love! Thank you Gavin Reeves for the amazing customer service, making buying my first BMW a wonderful experience and answering all of my questions!!! I will definitely be a customer from here on out! More

Dawn of BMW Galleria took care of us like family! Would definitely call her when we need another car!! Would definitely call her when we need another car!! More

This is around the 5th vehicle we have bought from Galleria BMW. Sonya West has been on point for each purchase/lease. She knows me better than I know myself when it comes to vehicles. I bought this Galleria BMW. Sonya West has been on point for each purchase/lease. She knows me better than I know myself when it comes to vehicles. I bought this latest vehicle site unseen trusting her knowledge of my personal preferences and style. She nailed it. Skyscraper grey with Tacora red interior! Elegant with a touch of sass. The entire process was (as always) painless and actually fun. I gave her my budget and was very impressed with the way Sonya and the finance team made the numbers work for me. Ben was excellent. The vehicle we were looking at was enroute from the BMW plant so Ben found a similar model so we could test drive. He told us all about the 2023 X3. We were nervous moving from and X5 down to the X3 but after driving the X3 and taking to Ben we quickly realized the zippy X3 was perfect for our needs. Cody in finance went through all of the details and asked us if we really needed the amount of miles we had selected. I don’t drive very much so we were able to remove unnecessary miles on the lease lowering my payment even more. Because Cody took the time to understand our needs we were able to get a better payment. Excellent customer service. Ryan The BMW Genius was great throughout the entire tech set up process. His product knowledge is outstanding, and he spent a great deal of time with us when we picked up the vehicle to demonstrate all the features to us. He also patiently answered all of our questions. You will not find a better team to for all of your vehicle needs. Sonya, Ryan, Ben, and Cody are the best to deal with. Great team. I won’t ever buy anywhere else. More

I first visited Galleria BMW about 6 months ago and met Shane. From that moment I just knew that I would purchase a vehicle from them. Fast forward 6 months and Shane found the perfect suv for me. The leve Shane. From that moment I just knew that I would purchase a vehicle from them. Fast forward 6 months and Shane found the perfect suv for me. The level of customer service and attention to detail is top tier. I am beyond impressed, beyond excited and beyond grateful for Shane, Ashton and Dave, who had a hand in my first ever BMW experience! #cuetheconfetti More

Sonya West is amazing. She will go above and beyond to make you comfortable in your decision to buy your car. Where as most dealers are concentrating on selling you somethi She will go above and beyond to make you comfortable in your decision to buy your car. Where as most dealers are concentrating on selling you something you don't want or need just to move vehicles off the lot, Galleria BMW is more of a match making service to find you your perfect vehicle even if it is not a BMW. Plan to spend a few hours browsing and test driving the vehicles at Galleria BMW. They want to be sure you have found "the one" and Sonya West excels at doing this. Not only can she match you with your perfect vehicle but she can also work out the perfect deal to make your dream car a reality. We could not be happier with our 2023 X3s30. More